Jim here. In cabinet above microwave, locate 2 mounting bolts.
Place a box on the stove top to support the microwave once the mounting bolts are removed (you may wish to cover the box with a thick towel or small throw rug).
Procedure:
1. Unplug microwave.
2. Remove both mounting bolts from top of microwave (they secure it to the overhead cabinet).
3. With microwave front angled down onto box, pull some of power cord out of hole (to provide some moving space).
4. With microwave hand supported, remove box from stove top (a second set of hands would be helpful here).
5. HARD PART- detach top of microwave back from wall mounting plate by placing a hand under the bottom rear of the microwave and pushing up. (Wall mounting plate is screwed into the wall behind the microwave and provides both top and bottom support to the back of the microwave.)
6. Lower front of microwave until you can see about a 1-inch clearance between the top-rear of the microwave and the cabinet above it.
7. Firmly lift the microwave straight up and then bring forward. It should be free of the wall mounting plate.
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