Question about HP Compaq Presario SR5130NX PC Desktop

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Volume up key puts computer to sleep

When I push the volume up key, the computer immediately goes to sleep. I can't wake it up right away either, I must wait more than 5 minutes before the computer will let me wake it back up, and it displays a screen saying these programs could not be shutdown, as if it was trying to turn off.

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  • javaman97 Sep 30, 2009

    This problem started in August, after windows updates were. I did not install any programs near this time. I've tried uninstalling and reinstalling the keyboard drivers, and updating the HP Enhanced Multimedia Keyboard software, but neither helped.
    I'm using a Compaq Easy Access USB Keyboard model SDM4540UL

  • javaman97 Oct 07, 2009

    This problem started after windows updates in early September.
    I have not installed any new software in the past couple months.
    I'm sure other software does automatic updates as well, but I don't know what may have happened around the time this problem started.
    When I push the volume up key on the keyboard, the computer goes to sleep. Pushing buttons or moving the mouse don't stop the computer from going to sleep. I can't wake it up right away either. I have to wait several minutes, then moving the mouse will wake the computer. Once the screen comes back on, it has a dark grey background, with a windows dialog saying some programs could not be shut down, as if Windows had been trying to shut down.
    Obviously, I do not want the volume button to put the computer to sleep. I am using a Compaq Easy Access USB keyboard. I've tried updating the drivers, which are the Vista default USB keyboard drivers. I've tried removing the Compaq keyboard software, which makes the internet keys and stuff work. The problem still exists. Then I tried reinstalling the keyboard software, still have problem. I've tried checking the software mapping for keys, but they don't even show the volume keys as being programmable.
    I tried Compaq support, but they say it's a Windows Vista problem, and to reinstall. Reinstalling Vista is a pain, since I have to call Microsoft to reactivate. But that may be what I have to do.

  • gulrahat89 May 11, 2010

    Solution chack on this site www.solve.tk

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  • 329 Answers

Try uninstalling keyboard software then re install.....do reply back if this works

Posted on Oct 05, 2009

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