Question about SanDisk Sansa e260 MP3 Player

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MTP DEVICE DETECTION

As I plug in my sony media player with my pc it shows MTP device detected, and this is for every time I plug in.
On other pc s there is no problem.
Also while installing driver the connectivity with device breaks and installitation is held up.
While making the device dection as USB mass storage device it works, but usage of software like Itunes and Contenet transfers dosent works.
Hope u can get this mess cleared.
Thanks

Manjit

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  • 803 Answers

What I would tell you go to the manufactures website and download a driver for your player and this should fix your computer not reading it right.

Posted on Oct 01, 2009

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1 Answer

MY PC COULD NOT DETECT MY SONY WALKMAN


If your PC has windows xp sp2 or later and Windows Media Player 11and f you have problem with your device follow this steps:
1. Connect the player to the computer.
2. From the computer, select start - Control Panel - Performance and Maintenance - System. "System Properties" is displayed.
3. Select Hardware tab, and open Device manager.
4. Open Universal Serial Bus controllers, and select USB Mass Storage Device or WALKMAN NWZ-XXXXX.
5. Select Action - Update Driver ... from the menu bar. "Welcome to the Hardware Update Wizard" is displayed.
6. A dialog on Windows Update connection will be displayed. Select No, not this time., followed by Next.
7. Select Install from a list or specific location [Advanced], followed by Next for the hardware install method.
8. Select Don't search. I will choose the driver to install., followed by Next for the search and install option.
9. Check Show compatible hardware, and then select MTP Device* in the model list, followed by Next. The device driver is installed.
10. "Completing the Hardware Update Wizard" message is displayed, and confirm "MTP Device" message. Click Finish.

This advice can help if your player can work correctly.
Thanks.
gylacz

May 18, 2011 | Sony Walkman NWZ-B135 MP3 Player

1 Answer

Not connet on computer


Hi, Sony NWZB133F MP3 Player not recognized by the computer

This may be caused by one of the following:
1. Minimum system requirements were not met.
2. Corrupted drivers.
3. Computer restrictions.
4. Power issue.

To resolve this issue, try the following solutions:

SOLUTION 1 - For brand new player or first time connecting to this computer.

For Windows XP users: verify the following operating system requirements are met.
- Windows XP SP2 or higher
- Windows Media Player 10 or higher

Download and install the latest Windows Media Player if it's not installed.

For Windows Vista users: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player.
- Download the hotfix from http://support.microsoft.com/kb/939211.
- Run the hotfix.

For MAC users, see Sony NWZB133F MP3 Player not recognized by a MAC OS

NOTE: If you are trying to connect to a Computer at work that is part of a network, there may be user right restrictions that are set to disable access to new hardware or stop any program installations. You may need to check with your IT administrator to see if this is causing the problem.



SOLUTION 2 - Refresh the driver

STEP 1 - Connect the Sony NWZB133F MP3 Player to the PC
The screen on your player should turn on, show 'Connected' and indicate the battery charging or full.
- If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub.
- If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.

If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.


STEP 2 - Check under Device Manager
1. Right-click My Computer, and select Manage.
Image
2. Click Device Manager on the left pane.
Image

NOTE: Sony NWZB133F MP3 Player can connect to your computer in MSC or MTP mode. Exceptions are Sony NWZB133F MP3 Player Connect and Sony NWZB133F MP3 Player Express which only use MTP mode. MTP mode is the recommended and default method for Sony NWZB133F MP3 Player when used with Windows OS.

The Sony NWZB133F MP3 Player will show up on Device Manager's right pane as:
1. USB Mass Storage device (if the player is set to MSC)
2. Portable Device (if the player is set to MTP mode)

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.


STEP 3 - Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action then select Scan for hardware changes.

NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.


Have a nice day....

Feb 22, 2011 | Sony NWZB133F MP3 Player

1 Answer

My sandisk e 250 one gb ipod is not detecting in ubuntu 10.04 but is charging


you must follow 5 steps

1) connect ur device to windows xp or windows 7

2) go to sansa website download sansa updater and install it

3) then follow instructions by sansa updater it will then automatically search and install a program for detection of mp3 player on ubuntu install that program its around 16mb .the software will do this you just follow this

4 after completing sansa updater instruction ,go to settings you can now see a usb mode then change to msc mode for detection in ubuntu

5 for detection on windows change to mtp mode

Oct 22, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

My Red Sansa Clip 4GB will not show on any computer i plug it into, It only charges and i have tried the auto detect, mtp, and msc settings. Any Suggestions?


See the section about the hot fix first----- If you are using Windows XP: you need the following. Windows XP SP2 or higher Windows Media Player 10 or higher
Download and install the latest Windows Media Player if it's not installed.
If you are using Windows Vista: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player. Download the hotfix from-->>> http://support.microsoft.com/kb/939211. Run the hotfix.
Refresh the players driver Connect the Sansa player to the PC The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.
If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. Check under Device Manager 1. Right-click My Computer, and select Manage. 2. Click Device Manager on the left pane.
NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. Exceptions are Sansa Connect and Sansa Express which only use MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS. The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode)
If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes.
NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.
Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC.
Instructions to connect in Forced MSC mode are listed here: http://kb.sandisk.com/app/answers/detail/a_id/61
Instructions to switch player to MSC mode are listed here: http://kb.sandisk.com/app/answers/detail/a_id/207
If the player is detected in MSC mode but not when set to MTP mode, try to update or reinstall the Sansa firmware
NOTE: Sansa Express and Sansa Connect do not have MSC mode. For Sansa Connect you can try reinstalling the firmware using the Connect Recovery Mode.
Additional troubleshooting notes: If you have replaced the Sansa Player and you still have problems getting it to recognize in the computer, then you may need to try some additional troubleshooting. - Try connecting on another computer. - Try using a different USB cable - Try connecting to the back USB ports which may supply better power. - If only MTP mode is not working, try reinstalling Windows Media Player For Windows XP try also download and install the MTP Porting Kit

May 17, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa Fuze player will not connect to the computer


Hello,

The Sansa Fuze information support is on next site:
http://kb.sandisk.com/app/answers/detail/a_id/3249/

Sansa Fuze can connect in either MTP or MSC mode.
MTP is Media Transfer Protocol when a software program like Windows
Media Player 10 or higher is installed.
MSC is Mass Storage Class when the player is detected as an external flash drive in "My Computer".

The connection mode can be set to one of the following USB modes:
auto detect:
the player will connect in MTP or MSC mode. It depends on the drivers that are installed for the USB ports for the operating system and extra media software, if the data on the player can be detected. In auto detect
mode, MTP mode detection is only possible when having Windows Media Player 10 or higher installed.
mtp:
detection on operating system Windows XP SP2 or higher, in Windows Media Player 10 or higher.
msc:
detection on operating system Windows in the explorer in "My Computer" and on MAC operating system.

Look in the manual on page 35 = page 38 in the pdf file, how to switch the USB mode under System Settings in the player:
http://mp3support.sandisk.com/sansa/UserManual/FUZE/fuze_userguide_en.pdf

Mar 20, 2010 | SanDisk Sansa Fuze MP3 Player

2 Answers

Hi when i plug in my sony walkman series nwzb-135 the port is not recognised by my pc


1.If it is detected as Walkman but not showing as a removable drive then a.Goto device manager and right click on Sony Walkman and select update driver
b.Choose the advanced option and then select i will choose the driver to install.
c.In the window that appears,select mass storage device rather than MTP device.

2.If it is not detected at all,you need to download the firmware from here: http://support.sony-europe.com/dna/downloads/firmware/firmware.aspx?site=odw_en_GB&m=NWZ-B135&f=FRM_NWZ_B13x_f After downloading,run it and then connect the player to system while holding the "volume -" button...it should be detected and the firmware would be restored.

Sep 02, 2009 | Audio Players & Recorders

1 Answer

Computer not reading


check to see if the media player has syncronization functions working and update drivers for MTP device as well as the media player. Check to make sure the hardware add indicates proper detection and not a yellow ? because it is only recognizing its usb.

Aug 24, 2009 | SanDisk Sansa m250 MP3 Player

6 Answers

Problem installing driver


I first found that when I plugged my player into my computer it registered it as a MTP (Media Transfer Protocol) device and in turn never showed up as a storage device on my computer. I fixed this by going into my Control Panel -> System Icon -> Hardware Tab -> Device Manager button. Clicking on the “System Devices” tab should have “Walkman” or MTP device. Right click on it and go to properties, now before doing anything it should say “Location — —— Location 0 (Walkman)” if not try unplugging the walkman and see if the MTP device you’re looking at is removed from the list, just to make sure it’s the right device we’re looking for.
If you’ve confirmed it’s the Walkman, click on the “Driver tab” and click on “Update Driver…”. Then click on the “Install from a list or a specific location (Advanced)” option and click “Next”. Now select the “Don’t search. I will choose the driver to install.” and click next. It should now bring up 2 driver choices, one being “MTP Device” and the other “USB Mass Storage Device”. Select the USB option and select next, it will then install your walkman as a USB storage device and after that’s done. It should be a matter of unplugging and plugging the Walkman back in and it should show up on your storage options in “My Computer”"

Jul 06, 2008 | Sony Walkman NWZ-S616F MP3 Player

2 Answers

A Solution To A Connection Error With Windows And The Player


I followed all the steps and nothing is happening. Help....

Dec 17, 2007 | Samsung YP-U2X Digital Media Player

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