Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

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I received a response to my previous inquiry. I went through all the steps and the result was the same. I am surprised because I have just installed a new printhead. I have looked at the printhead and it shows an excessive amount of black ink. The original problem was upon printing the background on the pages showed up as gray. I have also tried to print in colour and it only prints in black. Thank you Barry e-mail:

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The post appeared as new issue with Kodak Printer, as we do not see other posts or any recommendations from others, I will try to give general reply awaiting further instructions.
It appear that you have an issue printing and when printing you get gray and not black, in addition when you print in color you get black.

First I take it that you did the followings:
Mad sure that all papers on the ink cartridge are out and the breather hole is clear,
Ran self cleaning via software and manual,
Ran alignment
Closed all doors good and ink in housing secure
Reset printer and reinstall driver.

If you did all then I can not help you and recommend you to the dealer for service, if not and need help with anyone then please let me know and I will help with it. Please do not forget to rate my service so we can improve on it with your help. God bless

Posted on Sep 30, 2009


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