Question about Konica Minolta bizhub 350 All-In-One Laser Printer

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Bizhub C350 Black smudges on prints

On both sides the back smudges, especially with bold fonts. The imaging unit has been replaced but still nothing. Is there something that needs cleaned that I have missed?

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Sounds like you may have a bad fusing roller. Run some blank sheets. If the smudges start to fade, that's your trouble. When the fusing roller is bad it doesn't clean as well, so when you run bold text or anything that has higher than normal toner coverage, there will be more build up on the fusing roller that then transfers to the paper.

Posted on Oct 22, 2009

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Posted on Jan 02, 2017

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