Receiving fax problem

Step by step information at the link below.
Brother Fax T96
The F/T Mode is used to allow the fax machine and the telephones to share the same telephone line. When a call comes in, the fax machine and all extension telephones on that line will ring according to the number of rings you have set for the Ring Delay.
When the Ring Delay is completed, the fax machine will answer the call and determine if it is a fax call or a telephone (voice) call.
The fax machine can determine this by the signal it is receiving on the telephone line. If someone is sending a fax automatically , the sending fax machine will transmit a fax tone (a series of beeps every 3 seconds).
If your fax machine hears these tones, it will receive the fax.

If the fax machine does not hear any fax tones, it assumes it is a telephone (voice) call and will begin ringing the F/T ring tones (double ring) for the length of time you selected for the F/T Ring Time. These tones will only ring on the fax machine's handset (extension or external phones will not ring). At the end of the F/T ring time the fax machine will go into the receive mode in order to receive a manual fax.
(If the call was a voice call and was not answered, the caller will hear the fax receive tones also).

• If you answer the call before the fax machine(during the ring delay period) and determine it is a fax, you can transfer the fax to the fax machine for receiving.
  
  
• If you answer the call on an "extension" phone and hear a beep every 3 seconds (automatic fax) or silence (manual fax), press *51 or *91 for New Zealand (remote activation code) on the telephone keypad, wait to hear the fax machine turn on (chirping sounds) and then hang up.
  
  
• If you answer on the handset of the fax machine and hear a beep every 3 seconds or silence, press the Fax Start or Start/Copy key on the control panel of the fax machine and then hang up the handset.
  
  
• If you answer a call on an "extension" phone during the F/T Ring Time, you will hear the F/T ring tones.
  To release the call from the fax machine, press #51 or #91 for New Zealand (remote deactivation code) on the telephone keypad and you can speak to the calling party.
  
  
• If you pick up the handset of the fax machine during the F/T ring time, you may talk to the calling party immediately.

Set the fax machine to Manual Receive. Set your answering machine to 4 or 5 rings. When the phone rings, pick it up, if you hear the chirping of a sending fax machine, press the Start Key on the fax and then hang up. The two faxes will communicate and you will receive your fax.

The fax must be connected directly to the wall phone jack. Connect any other phone line devices, such as a telephone or answering machine, to the phone jack on the back of the fax


The phone line cable used to connect the fax must be a two-conductor (wire) phone cable, like the one that shipped with the fax. The fax may fail to send or receive faxes if the phone cable has more than two conductors. To determine how many conductors the phone cable has, look at the end of the cable. Most phone cable connectors are clear and you can see the number of wires

The Rings to Answer setting determines how many times the line will ring before the fax answers. Follow the steps below to change the rings to answer setting.

1. Press Setup , press 3 , and then press 3 again to access the Rings to Answer setting.
2. Press the Right Arrow to scroll through the available settings. When the desired number of rings is shown in the display, press OK .

To receive faxes manually, follow the steps below.

1. Answer the phone like you normally would a telephone call. If the incoming call is from a fax machine, you will hear beeps or fax tones.
2. Press either Start Black or Start Color to begin receiving the fax.
3. Hang up the phone.

if this is to every line then you have a bad main board or your ringer waiting period needs to be increased... (meaning the amount of times it rings before pickup...

I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d

make sure your answering machine is plugged in to the "EXT" jack on fax machine, and your main line plugged into "line". try setting fax rings to 1 or 2. set your answering machine to 4. your fax should intercept the call and if it hears the fax tone, will receive the fax. if it doesn't hear the fax tone, it should forward the call to your answering m/c.

hth,
razors

try leaving easy receive on and changing the receive mode to manual. when you pick up phone and hear the other faxs' tone, wait for your machine to take over by listening for the chirps. then hang up. if you don't hear chirps from your machine, then press *51.

hth,
razors

Receive Mode Settings Select from the following receive mode options to suit your needs. Once you've decided on which receive mode to use, follow the below instructions to set the receive mode using the operation panel. Receive Mode Setting

1. Press the <FAX> button to enter Fax mode.
   
2. Press <Menu>.
   
3. Press the right or left arrow button to select [Receive mode settings], then press the <OK> button.
   
4. Press the up or down arrow to select the receive mode that best suits your needs, then press <OK>.
   
   

Types of receive mode
Select the receive mode according to your needs.
Receive mode
Purpose
FAX/TEL AUTO SW When you want to receive faxes automatically as well as voice calls. FAX ONLY MODE When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only. DRPD When you have subscribed to a DRPD service with your telephone company. MANUAL MODE When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually. ANS.MACHINE MODE When you want to receive voice messages on your answering machine and receive faxes automatically. FAX/TEL auto switch
FAX :
The machine does not ring but will receive the fax automatically. Voice call :
The phone attached to the machine will ring. Pick up the handset to answer the call. Note:

• Ring start timing and Telephone ring length can be specified in FAX/TEL auto switch in the Receive mode settings.
  
• If you want the telephone to ring when it receives a fax, connect a telephone to your machine and enable the Incoming ring settings in RX settings.
  
• The phone attached to the machine may not ring depending on the telephone type you are using.

FAX only
FAX * :
The telephone does not ring. The machine will receive the fax automatically. Voice call :
You will not be able to answer the call. * If you want the telephone to ring, connect the telephone to your machine and enable the Incoming ring settings in RX settings menu.


DRPD
FAX :
Your telephone line will ring according to the ring pattern you have chosen and receive the fax automatically. Voice call :
Your telephone line will ring according to the ring pattern you have chosen. Pick up the handset to answer the call. Note: Specify the FAX pattern in the DRPD: Set FAX ring pat. in RX settings menu.

Manual RX
FAX :
The telephone attached to the machine will ring. Pick up the handset and if you hear a beep tone, press the <Color> or <Black> button on the machine to receive the fax. Voice call :
The telephone attached to the machine will ring. Pick up the handset to answer the call. Note: If you are far from your machine, you can use the remote receiving function to receive faxes. Pick up the handset of the telephone connected to the machine and press 25 (the remote receiving ID).

Ans. machine connect
FAX :
First the answering machine connected to your machine will respond to an incoming call, and then the machine will receive faxes automatically. Voice call :
The answering machine connected to your machine will respond to an incoming call. Note:

• Set the answering machine to answer on the first or second ring.
  
• The entire message should be no longer than 15
  

I'm going out on a limb here, and guessing it's a Canon imageClass MF4150... If not, please disregard this solution.

The advanced manual can be viewed / downloaded / printed here, directly from Canon:

http://gdlp01.c-wss.com/gds/0900006459/imageCLASS_MF4150_Advanced_Guide_EN.pdf

To stop it from interfering with the telephone conversation:

Issue: Fax interrupts telephone conversations in answering machine mode (AnsMode)
Solution: Setting the Receive Mode - ICMF 4150

Setting the Receive Mode

1. Press <Additional Functions>.
   
   
   
2. Use <> or <> to select [5 FAX SETTINGS], then press <OK>.
   
   
   
3. Use <> or <> to select [3 RX SETTINGS], then press <OK>.
   
   
   
4. Use <> or <> to select [3 RX MODE], then press <OK>.
   
   
   
5. Use <> or <> to select the desired receive mode, then press <OK>.
   - For [AnsMode], make sure an answering machine is connected to the machine.
   If [AnsMode], [FAX/TEL], or [DRPD] is selected, you can select some settings as below:
   
   [AnsMode]
   --- [AnsMode CHK TIME] (select time from 10 to 30 seconds for the answering machine to start playing outgoing message after receiving a call)
   --- [FAX DETECT TIME] (select the duration from 10 to 70 seconds for the fax to detect)
   
   [FAX/TEL]
   --- [RING START TIME] (select the time from 0 to 30 seconds for the phone to start ringing after receiving a call)
   --- [F/T RING TIME] (select the duration of ringing from 10 to 45 seconds)
   --- [F/T SWITCH ACTION] (select the action the machine will take after the ringing ends, Receive or Disconnect)
   
   [DRPD]
   --- [NORMAL RING]
   --- [DOUBLE RING]
   --- [SHORT-SHORT-LONG]
   --- [SHORT-LONG-SHORT]
   --- [OTHER RING TYPE]
   
6. Press <Stop/Reset> to return to the standby display.

It is to do with "smart ring" feature or in your area called "distinctive ring" feature. The machine won't receive unless the ring pattern matches your distinctive ring pattern. If you are not using that feature, then you must turn the feature off. Then set your receive mode to "fax tel" mode if it is your only line.

Press the 'RECEIVE MODE' button on the right side of the control panel, its next to the large 'FAX START' button. Here are your options :

Select Receive Mode
MANUAL
—You must answer all calls yourself. If you hear fax tones, press
Fax Start
to begin receiving the fax, then hang up. You can use this mode with
Distinctive Ringing. (See
Distinctive Ring
, page 8-1.)
FAX ONLY
—The fax machine automatically answers every call as a fax call. You
cannot receive a voice call, but you can dial out and make a voice call.
FAX/TEL
—The fax machine automatically answers every call. If the call is a fax, it
prints the fax. If the call is not a fax, it signals you with a double-ring (ring-ring),
different from the phone company ringing, to alert you to pick up the call. If you select
this setting, you’ll need to set the Ring Delay and F/T Ring Time features (on the
following pages). If you have extension phones on the same line as the fax machine,
set Ring Delay to 4. (See
For FAX/TEL Mode Only
, page 5-5.)
TAD:ANSWER MACH.
—This is the only setting in which you can use an external
answering machine. Your telephone answering device is connected to your fax
machine, and answers every call. Once the TAD answers, the fax machine listens for
fax tones. If it detects fax tones, it prints the fax.
The TAD setting works
only
with an external telephone answering device (TAD); it
does not work with telephone company Voice Mail. Ring Delay and F/T Ring Time
do
not
work in this setting.