Question about Refrigerators
There is a solenoid that operates the door that
could have stopped working. Can you hear it?
The hinge on the door could be broken or the bracket it goes in could be broken. You'll have to look to see what's wrong.
Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components
Posted on Sep 30, 2009
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Posted on Jan 02, 2017
If you will look on the bottom of the dispenser cover you will see 2 notches on the left and right side. carefully pry the cover off using a flat tip screw driver. then you will see a white switch plate that is either held on with latches or 2 srews depending on model. once this is removed you will gain access to the dispenser door.
once you gain access I think you will find the hinges for the dispenser door are broken off. if so you will need a dispenser door repair kit form whirlpool part # 8201756 this kit includes new door and hinge repair kit. this is something you can do yourself if you are pateint and pay lose attention to detail. otherwise I would recomend a god servie company. thanks for using FixYa Peyton
Posted on Feb 18, 2009
clean it again and make sure when you use it that all the ice falls out if not and its open a little it will cause it to freeze open
Posted on Jun 26, 2009
Remove the top freezer hinge hover on top of the freezer door . Unplug the receptical there ( this will remove power to the door only ) .
Using a small screwdriver at the "crease" on the bottom of the dispensor control board inside the dispensor , twist slightly to disengage the 2 clips ( 1 on each side ) holding the dispensor board . Unplug the 3 connectors from the board . 4 screws ( 1 on each corner ) hold the dispensor housing shield . Remove these 4 small screws . After removing , at the top right , you will see a solenoid and plunger . These are probably rusted , holding the flap open . The part number for the solenoid and plunger is WR62X10055 . 3 screws hold this part on . When reinstalling the dispensor housing , It slides back on 2 "grooves" so make sure it is back in place , or the board will not snap back on properly at the bottom .
Posted on Sep 02, 2009
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I see this a lot with people who mainly used crushed ice. It will leave small pieces of ice behind and add up to a clogged situation. If you mainly used crushed ice you will need to run full cubes thru every so often to keep the chute clear. Another cause of this would be the flapper door on the dispenser doesn't close completely and warm air gets in and melts the ice in the bin so it clumps together and won't dispense. In this case you may need to replace the solenoid that shuts the door and/or the door. Let me know what you find.
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