Question about Sony AW-Q170A-B2 DVD RW Dual Layer Burner

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DVD RW Disappeared from system unexpectedly, help please

I have a desk top PC and I initialised my PC 2 days ago as normal and when I tried to use the DVD drive, it was not found and was unresponsive, when I checked the error log, the followinf msg appeared and I am unable to access the drive.

The device 'SONY DVD RW AW-G170A' (IDECdRomSONY_DVD_RW_AW-G170A ____________________1.71____ &2c69892d&0&0.0.0) disappeared from the system without first being prepared for removal.

I have done nothing to my pc and really need my drive to work as I have a disc inserted with uni work on that I can't access now.

Does anyone have any suggestions, I have followed all the trouble shooting advice and still no joy.

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I hope this helps.

I have fought with the problem for the past few days including completely rebuilding windows --- with no success . The solution after 3 days was not software related, and not fault hardware either.

The problem occured after I had cleaned my cooling coils. There is no connection, but read on.

It was down to an earth screw. There is one screw missing from my case. When removing the back of a laptop be very careful to ensure that all the screws are replaced. In my case one screw was missing and I chose the worng hole "to leave empty" after cleaning my cooling coils.

Look carefuly any you might see set into the plastic fascia of the back of the computer a small circle with a dot/another small circle inside it. It is a very small symbol. This is the earth screw for the DVD/CD drive. Without it, for whatever reason, once windows boots up, then the CD will not be recognized unless there is a CD/DVD in the drive from boot.

Posted on Oct 12, 2009


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Format a cd

First some explanations:

The Canon DC210 will only take 'minus' format DVDs (DVD-R, DVD-R DL and DVD-RW). Only the DVD-RW must be formatted (initialised) before use. During initialisation you'' be asked whether you want to initialise the disc in VIDO mode or in VR mode.

VIDEO mode: Once finalised discs recorded in VIDEO mode can be played back in most common DVD players, offering the best compatibility. However, recordings cannot be edited (deleted, rearranged etc) on the camcorder.

VR mode: You can easily edit the recordings on the camcorder. However, discs recorded in VR mode can only be played back with DVD players that are compatible with DVD-RW discs in VR mode.

My preference is Video mode - I can then play the disc on a DVD player and edit it on a PC.

Now, to initialise a DVD-RW

1. Press the 'FUNC.' key
2. Use the joystick to select 'MENU' - it's in the bottom left corner of the screen
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5. Use the joystick to select either 'VIDEO' or 'VR' mode
6. Use the joystick to select 'YES' to confirm your choice
7. Use the joystick to select 'YES' to start initialising the disc

Close the menu only after the screen display returns to the 'DISC OPERATIONS' menu.

Don't forget to rate this solution once you've tried it !

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Have you initialised the disk? The manual states that for the first use a DVD-RW has to be initialised first.

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