If your SanDisk is locking up try holding the power button down. It will force it to shut down. If you continue to get that error you probalby need to update/reload the firmware. Check out the sandisk.com website. Go to the music and video link and then select forums under support. If memory serves me correctly I had to download the file to my PC and then copy it to my Sandisk to get it to load. I lost all my songs but it fixed the problem.
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freezing at refresh database means there is a wrongly formatted or corrupt file tht you are attempting to put on your mp3 player. to fix this you simply delete whatever corrupted file it is. i, personally, had to go to settings on the mp3 player and at the bottom of the list is "format", i had to format which deletes all ur songs but fixes freezing problem. u only have to do this if you dont know what song is freezing it. if you do know, then you can go into your mp3 file folder under my computer( removable E:) and delete the song from there or you can delete it from your mp3 player via windows media player. to be ensure tht it never happens again you should just put each song on 1 at a time, disconnecting it after every 1, if it freezes again you know what song it is and you can simply delete it. i know this seems like it would take 4ever, but having to go back through and reformat every sinmgle time this happens would take even longer, so just stick with it. hope this helps
The simple answer is to edit the genre data of your hard rock songs from "Hard Rock" to "HardRock" (remove the space). This sounds stupid but it causes the e280 to freeze during the refresh database phase after writing songs to the device.
I've also noticed that some genres are renamed from what they actually are. Soul, for example, shows up as Punk in the genre list of the e280. Southern Rock displays as Comedy. Mine has version 3.01.11 firmware. I renamed "Soul" to "Soul-" to get rid of the Punk tag, and "Southern Rock" to "SouthernRock" to get rid of the Comedy tag. "Ballad" shows up as "unknown" so I change it to "SoftRock" to solve that issue.
I haven't tried other genres so if you don't have any hard rock songs on your player, try renaming the genres tags to something else to see if it solves your problem.
Take out the four screws on the back and pop out the battery then put it back on. Make sure you synced the songs properly. Add to the problem how you added your songs and I might be able to help.