Question about SanDisk Sansa e250 MP3 Player

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Refresh data base freezes

Hi i deleted a few songs off of my sandiske250 and when i unplauged it it said refreshing database then it froze when it got half way through it could yo uhelp me fix this problem

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Re: refresh data base freezes

If your SanDisk is locking up try holding the power button down. It will force it to shut down. If you continue to get that error you probalby need to update/reload the firmware. Check out the website. Go to the music and video link and then select forums under support. If memory serves me correctly I had to download the file to my PC and then copy it to my Sandisk to get it to load. I lost all my songs but it fixed the problem.

Posted on Dec 19, 2007

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My sansa e260 is displaying REFRESH DATABASE and the process continues so that no action can be performed.only a white light displays on the screen until the battery gets low.and a blue light displays on...

freezing at refresh database means there is a wrongly formatted or corrupt file tht you are attempting to put on your mp3 player. to fix this you simply delete whatever corrupted file it is. i, personally, had to go to settings on the mp3 player and at the bottom of the list is "format", i had to format which deletes all ur songs but fixes freezing problem. u only have to do this if you dont know what song is freezing it. if you do know, then you can go into your mp3 file folder under my computer( removable E:) and delete the song from there or you can delete it from your mp3 player via windows media player. to be ensure tht it never happens again you should just put each song on 1 at a time, disconnecting it after every 1, if it freezes again you know what song it is and you can simply delete it. i know this seems like it would take 4ever, but having to go back through and reformat every sinmgle time this happens would take even longer, so just stick with it. hope this helps

Dec 26, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Loaded Songs Onto MicroSD Card, And While Refreshing The Database It Just Froze.

eject the microsd when you player is off and try restarting the player...delete some songs off the microsd and try again..

Sep 04, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Freezes at refresh database screen

Update the software else do a format. Make sure ur system is free from virus and other malwares.

Appreciate a good rating from you..

Jul 31, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Frozzen on Refresh Database

Ok,Download software for recover your data from Memory Card, Phone, HDD or any other Storage Device ----
Download from the following link ------

Note- this software is works only with windows operating system so, connect your Memory Card, Phone, HDD or any other Storage Device to computer to recover data.

For any other help contact me.


Oct 13, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa clip freezing on refreshing data!

An easy solution is just let it sit over night and it should go back to normal, but you may need to charge it though.

Jul 15, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

MP3 needs to refresh DataBase?

You have to many songs a sansa e 250 only holds a certain amount of space so your best bet is to buy a memory card or delete songs so you can add new ones.


Apr 19, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Data Refresh

The simple answer is to edit the genre data of your hard rock songs from "Hard Rock" to "HardRock" (remove the space). This sounds stupid but it causes the e280 to freeze during the refresh database phase after writing songs to the device.

I've also noticed that some genres are renamed from what they actually are. Soul, for example, shows up as Punk in the genre list of the e280. Southern Rock displays as Comedy. Mine has version 3.01.11 firmware. I renamed "Soul" to "Soul-" to get rid of the Punk tag, and "Southern Rock" to "SouthernRock" to get rid of the Comedy tag. "Ballad" shows up as "unknown" so I change it to "SoftRock" to solve that issue.

I haven't tried other genres so if you don't have any hard rock songs on your player, try renaming the genres tags to something else to see if it solves your problem.

Dec 28, 2007 | SanDisk Sansa E280 MP3 Player

2 Answers

Frozen screen says: refresh database

tyr taking the battery out or try holding the power button and the play button at the sametime for 20 secs.

Oct 21, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

Screen remains on Refresh Database everytime I turn it on.

I've run into this also. a few options.. 1) Use the Sansa Updater software to upgrade firmware. (available on Sandisk website) 2) Sometimes adding a couple new songs back wakes it up.

Jul 28, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Frozen on Refresh Database

Take out the four screws on the back and pop out the battery then put it back on. Make sure you synced the songs properly. Add to the problem how you added your songs and I might be able to help.
Good Luck

Feb 04, 2007 | SanDisk Sansa e250 MP3 Player

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