Question about Computers & Internet
As soon as I remove the power cable, the whole computer shuts down. It is a brand new laptop. What should I do? Someone wrote something about 'O.S' but I don't know what that is!
This is a total long shot, but could there be some of the original packaging attached to the battery? The 'brand new' aspect of the laptop made me think about this.
It sounds like your computer is powering directly from the charger, without any of the charge going into the battery. If there was a small plastic cover over the contacts on the battery, it may explain this probem.
Otherwise, I would look towards some other battery issue.
There could be a power saving feature somewhere causing this problem, however there's normally some sort of warning about this, rather than an unexpected and instant shutdown.
Posted on Sep 30, 2009
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Posted on Jan 02, 2017
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