Question about Brother DCP 115C All-In-One InkJet Printer

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My printer says peper jam, but i see no paper

I removed back cover, looked at interior of printer from every possible angle, no paper.

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Power down printer, wait for 30 seconds then power up again.

Posted on Oct 06, 2009

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1 Answer

Without paper jam, the system is showing paper jam ? why ?


try to run Maintenance from windows control panel, also open all compartments on teh printer and look to see if there is a fragment of paper stuck there.

Jul 22, 2014 | Canon LASER SHOT LBP-2900 Printer

1 Answer

I have a paper jam and I can't locate the problem. I accidently loaded the printer with paper not knowing that several sheets had been stapled together. I removed the jammed paper but it still keeps...


  1. Turn the printer off and unplug the printer from the A/C outlet.
  2. Open the printer and check the paper path for a paper jam or misfeed.
  3. When the paper appears as crumpled or waded up, carefully remove all the jammed paper.
  4. When the paper appears to be angled incorrectly, it may be misfeeding through the printer, remove the sheet of paper.
    • Remove the paper stock and reinsert the paper, make sure the paper guides are adjusted correctly.
  5. Close the printer cover(s).
  6. Plug the printer into the A/C outlet.
  7. Turn the printer back on.
  8. Resend the print job.
  9. In Case You Still face Problem and Need Online Assistance Then Please Follow Us For On :
Dell Printer Support

Feb 26, 2014 | Dell 3110cn Laser Printer

1 Answer

HP LJ 4L paper jam light flashes indicating a peper jam after printer makes a grinding noise. What can be the problem?


You may be right about the worn gear as a factor but I used to have a LJ 4 and whenever it indicated a paper jam it was always right. In some cases, the jam was a tiny scrap of paper deep inside. It took a flashlight and examination of every bit of the paper path to find it

Nov 02, 2012 | HP Black Toner for LJ4L & 4P

1 Answer

Peper jam why


Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area. Please follow steps below to fix the problem:


1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside the feeder for any debris or foreign objects.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris in the cartridge carrier's path or the paper path.

6. If cartridge area is clear, close the cover.

7. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print a document again to verify that the problem is fixed.

Sep 20, 2011 | Lexmark X4650 InkJet Printer

1 Answer

Brother HL - 2150N Paper is jammed inside printer; how do I remove it ? URGENT - business printer... thank you!!


Open the front cover, remove the toner/drum cartridge.
Open the rear cover, look for a jam lever you can press down then remove the paper from the back.

If you try to pull the paper out through the front you can damage the gear system.

Use both hands to try and limit the possibility of tearing the paper.

Jun 14, 2011 | Brother HL 2140 Laser Printer

1 Answer

PAPER JAM MESSAGE APPEARS WHEN THERE IS NO PAPER JAM


Please follow the directions below to clear the paper jam error orincase there is one somewhere.

Turn off the Printer. Remove the drum and toner from the front cover. Remove the toner from the drum. Look inside machine incase of possible paper jam. Open back cover and paper tray incase of jam. Close all doors and put toner and drum back in machine. Turn on the printer, and see if the error message is gone.

Apr 04, 2010 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Got a paer jam and don't know how to open cover,


Turn of the printer, and do not close any of the tray or doors before all of the jams are cleared.
1). remove the paper from paper tray, removed the tray and remove the jams.
2).open the front cover and removed the toner cartidge assembly, remove any jams in this area, and behid the toner cartridge asembly.
3).left the flap at the front of the printer adn remove any jams heneath the lap.
4).Open the rear exit and remove any james.
close all covers and reinsert the paper tray and turn on the printer.

May 13, 2009 | Dell 1700 Laser Printer

1 Answer

The paper will not feed through


It could be several items causing that. Lets go simplest to most difficult.Remove the paper tray completely, What you do is pull it like you were going to add paper, but give it a slight lift upward and it will come out. Look in there and you will see the feed tires they are "D"shaped and they should have some texture to the surfice. Take some alcohol and clean them a few times to remove all contamination. But if they are smoothe, they should be replaced. You have to run a lot of copies on them to wear them out though. Also try spinning them a couple of times to be sure the latches that stop them from multifeeding are not just stuck.
You know what, lets do this the right way. After you take the paper tray out. also take your toner cartridge out, then lift the machine and lay it on its back so you can see the peper feeder totally. But make sure you remove the toner before you lay it on its back. You may also want to remove the document feeder prior to laying it on its back. That way you can see the rollers batter, look into where the paper feeds and see if there is anything blocking the paper path. Who knows a small pirce of paper may be stuck in there, or a staple or paper clip.
Then check the paper tray carefully, press the plate down and see if it springs back up.
Once cleaned and inspected, replace the tray and toner and try and run the machine. If if still jams, you want to move the machine out fron the wall and remove the back cover. There are 6 screws holding it on. You will want to look near the bottom of the frame, there is a whits grar, cam type drive . It is white, about 2 inches in diameter and about a half an inch thick. There is a solonoid that engages to release the peper feed, run the machine and see if that assembly is realsed to feed paper. If not, the solonoid or the main board may be bad.
There are metal fingeres in the paper tray also that press right on the corners of the paper to stop multi sheet feeds, they may be slightly bent also. They are on either side of the peper when it is in the up position. You can try seeing if the move freely up and down when the tray is out.
Also when you have the machine on its side, look at the clear mylar strips in the paper feed to see if one of them are tucked under.
I suspect dirty or worn rolls, or something to do with the paper tray. That is mostly where mis feeds occur.
Please let me know and we will look more into it.

Nov 03, 2008 | Xerox CopyCentre C20 Black and White...

2 Answers

Paper stuck in roller


Clear the paper jam. To see paper jams and how to clear them, click here. If the printer does not start printing, press the control panel button.

Mar 31, 2008 | Brother HL-2040 Laser Printer

1 Answer

Paper jam light continues


Even if you have cleaned the printer externally tiny bits of paper might have got stuck in the interior of the printer and are obstructing the movement of the roller..Also there might have been some paper clips,pins etc., that might have got stuck in it..
Also printers are hyper sensitive to dust..It might be causing this problem...
Take a cotton swab dip it in alcohol and press it against the roller whilw pressing the paper feed button....
If this doesn't work you should try a longer procedure...Remember you have to look real hard..
It's possible that the paper may be running into a foreign object and not feeding in at all. A foreign object could also cause the paper to stall, or even feed-in crooked. Remove all the paper and use a flashlight to look carefully into the paper feed-in area. Look for a pen, pencil, push pin, paper clip, candy, etc. If you can't see anything, then actually pick your printer up and turn it so the paper opening is facing down and shake it a little, side to side. Your trying to dislodge anything that might be stuck in the paper entrance area. If nothing falls out, then turn it back over and use the flashlight to once again look inside that area. Sometimes you'll see an object that may have moved over into view while you were shaking the printer. Any foreign object might block the paper from actually being able to move forward, so then the printer thinks there is no paper installed. You may have to even remove the Top Cover to be able to get a better view of that paper feed area. Unfortunatly, just removing that cover is not always that easy, especially on the newer printers. You may need a Service Manual for reference, disassembly and troubleshooting. I have not checked, but you can normally find Service Manuals for most printers, at www.2manuals.com (most Service Manuals can usually be downloaded for around $10 +/- ). Even if there is not a foreign object stuck in that area, with the top cover off, you might just possibly see what the problem is and even be able to correct it..

Nov 21, 2007 | Dell P1500 Laser Printer

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