Is this a new Maxtor external drive? It came with a CD. Run the utility.
If there is no data on it that you want to save, you can also blow away the partition and format it:
Right-click [My Computer]
[Manage]
[Disk Management]
Find your external Maxtor Disk inthe list and / or graph
Right-click on the disk and select either "Format" or "Delete Partition"
(try format first) Use "NTFS quick format"
If you delete the partition, then "Create Partition" and then format.
You can assign a drive letter or accept whatever it assignes (probably Drive D)
*done*
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