Question about Epson Perfection 3490 PHOTO Flatbed Scanner

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My epson 3490 photo scanner isn't working theres a red light on the front of the scanner which is flashing

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If the start button light is flashing red, it is because of one of the following problems:

  • The scanner is not connected to your computer properly or your software is not fully installed.
  • The transportation lock is locked. Slide the lock to the unlock position.
After trying these solutions, unplug the scanner to turn it off, then plug it back in.

Posted on Sep 30, 2009

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3490 photos wont feed out after scanning


The Epson 3490 is a flatbed scanner that has an optional business card/4x6 photo auto feeder. Do you have the optional feeder attached & plugged into the correct connecter on the back of the scanner? Also, make sure the Epson scanning software has been configured to use the auto feeder. http://www.epson.com/cgi-bin/Store/ProductQuickSpec.jsp?BV_UseBVCookie=yes&oid=48059604&category=

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My Epson perfection 3490 photo scanner doesn't work on leopard. It worked fine on tiger. Do I need to download new software? The CD that came with my scanner says it is for Mac 10.2 to 10.4.


I googled Epson support and found the answer. Here it is:
Macintosh Leopard Support Contact Supportrightmenudottedline.gif apple_leopard_logo.jpg
Welcome to Macintosh OS X 10.5 Leopard support for Epson products. Here you can find out how to get drivers and other Epson software for your Epson product that work with Macintosh OS X 10.5.
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The installation give the proper completed messages, but the scanner flashes red and will not scan


look at the bottom part of the scanner. make sure that device LOCK at the bottom is UNLOCKED.

Oct 15, 2009 | Epson Perfection 3490 PHOTO Flatbed...

1 Answer

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I just finished scanning many 110 film strips. You need to lay the strip along the inside edge of slot A and scan in normal preview mode. On the preview strip, put a marquee around each individual photo and scan each one separately. Worked fine for me.

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Normally any new scanner fresh from the factory has a 'lock' which prevents damages due to transportation. Ensure it is unlocked.
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Epson 3490 scanner red light flashing message that printer cannot properly communicate with pc


If the start button light is flashing red, it is because of one of the following problems:
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  • The transportation lock is locked. Slide the lock to the unlock position.

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Epson 3490 Scanner not communicating properly with PC


The new PC was Vista and the CD that came with the scanner completed loading a driver without complaint. However, a new driver was needed for Vista. After downloading the new driver from Epson, uninstalling the old driver and installing the new driver, it worked.

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