Question about Brother MFC 9700 All-In-One Laser Printer

1 Answer

Large white streak through the page

The model is a Brother 9700. We have a large white streak that appears down the entire page of documents received. Can you please suggest what can be done to fix this problem?
Thank you kindly
Maggie

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 42 Answers

There might be something wrong with the cartrige

Posted on Sep 30, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Faxes being sent with major streaks


Open the cover where the documents are loaded and clean the thin glass there. It may have some white out or dirt on it.

Jan 20, 2012 | HP 640 Inkjet Fax Machine

1 Answer

My brother MFC 8500 is receiving alright but everything I send out has a big black streak going down the right side of the page. Confirmation page also has big black streak.


Let me see if I got this right.

The received fax is clean but when you send one out it has a black streak on it.
Cool! So far so good.
Makes sense because for sending, the fax scans the original document and parts of the scanning area could be dirty and so on. Therefore a black streak may appear.
The same black streak would also appear when you make a copy, because the original document must also be scanned.
Logical!

However for receiving faxes, the machine uses the internal memory and the print engine only, and the same applies to printing the transaction report, which comes from inside via the print engine.
The scanner has no rol in either situation.

Now I'm lost!

.

May 31, 2011 | Brother Office Equipment & Supplies

1 Answer

When I fax out the receiver gets a black streak down the side of the page I faxed????


clean the glass underneath the control panel. could have white out or something on it. however, if its a bunch of streaks, it could be your CIS, or contact image sensor, is bad. will need to be replaced by a tech.

hth,
razors

Jul 13, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

MFC8500 VERY DARK STREAK (.25 INCH WIDE) RUNNING DOWN THE ENTIRE WIDTH IOF THE PAGE.


Reference page 22-17 in reguards to cleaning the charge wire on the drum unit and page 22-16 for cleaning the document scanner. This is a link to your Brother MFC 8500. Hope this helps.
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_8500_EN_1354.PDF
If the dark streak appears on printed documents, cleaning the charge wire will correct it.

Nov 04, 2009 | Brother MFC 8500 All-In-One Laser Printer

2 Answers

I have a black streak all on one side when i copy ?


If it is just when you copy and not when you print then it is a cleaning issue. Toner cartridge would cause the line to appear on copies, printouts and faxes. There is a piece of glass inside the auto document feeder that is probably dirty. Open up the document feeder as if you were clearing an original document jam. Look for a piece of glass inside the ADF, it will run the length of the document feeder. There is probably some dirt or another popular problem is white out. Clean off the glass with glass cleaner or alcohol and it should fix the problem.

Oct 04, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

The receiver states that our faxes that we send are unreadable down the right side of the paper--white or dark streak. The faxes we receive are ok


The glass scanner window (narrow strip of glass) needs cleaning. One "spot" of dirt will appear as a streak on the receiving end.
If you "copy" a document you can check the streak and see how effective your cleaning is.

Sep 28, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Color streaks on page


Had a similar problem. Tried lost of things. In my case, the streaks cleared up after I cleaned the toner drum.

Aug 25, 2009 | Brother MFC-9420CN All-In-One Laser...

2 Answers

Samsung SCX-4521F All-In-One


If the lines only appear when using the top feeder, then theres probably white-out or something on the thin strip (called a slit glass) of glass on the left of the large glass.

If it appears when you put a document on the large glass, then it is another problem.

Jan 11, 2008 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

Large grey streak down center of page


It is the fuser at rear giving you grief! The upper heat roller has a teflon coating that wears away allowing toner to stick to roller and smudgin prints as they pass threw it. The fix is to replace fuser assembly, take to brother dealer to fix.

You can prove it to yourself by timing the print to stop mid way threw machine then remove print cartridge and look at paper, you should see a image is good untill it hits the fuser,( pre fused image "rubs off" paper.) If you have changed drum and toner thats all it can be. They all do it in time.

Fuser is hot bit at rear, pull out drum and look in the back with a small torch you will see upper heat roller is worn, guestimation $90 for fuser plus labour to fit.

Nov 16, 2007 | Brother IntelliFax-2820 Laser Fax

Not finding what you are looking for?
Brother MFC 9700 All-In-One Laser Printer Logo

Related Topics:

141 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

James Cagle
James Cagle

Level 2 Expert

453 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...