Question about NetGear DG834G Router

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My wireless router DG834G is not communicating with my laptop.

I can't use my laptop to get broad band service since last Saturday. My Son in Law tried to use my wireless router to send information from his laptop. He couldn't send the information and after this incident I couldn't use my laptop to get on to broandband service. How do I reset my router so trhat I can get e-mail from my laptop.

My e-mail address: joeseacroft@aol.com

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  • Banumathi M
    Banumathi M May 11, 2010

    Are you able to connect to the internet wired(router and computer connected with cable)?As you are facing this problem from saturday we can try to solve this issue without doing reset.can you reply me your ip address and also check whether you are able to open mails with direct connection with modem (dont connect router )?

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In the back side of netgear router you can find router rest switch.its hidden actually.but still you can find if you search for it.hold the switch for 30secs then reconfigure it and see.it should work properly.else ask netgear people for a replacement.

Posted on Oct 02, 2009

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1 Answer

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First use the Netgear setup wizard:-

Open Internet Explorer
Enter http://routeraddress e.g http://192.168.0.1
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Then for With AOL make sure you have set these values in the Netgear
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If you still have problems
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try restarting AOL.
It should search for your connection, find it and allow you to log on.

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