Hi, I was browsing the net when all of a sudden, the laptop stopped responding. There was no response to the touchpad or any other things. I switched it off. Now, when i turned it on again, it won't boot. All i see is a led getting lit up. Please let me know if there is anything i can do. Thanks
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It could be that you have a virus that has hijacked your mouse and keyboard. Run a virus scan in safe mode if you can. Also see if your mouse and touchpad works in safe mode. If it does, that would definitely signal that a virus is running in normal windows mode.
The led, is indicating that the Numlock is engaged on the keyboard.
If the touchpad stops responding but keyboard inputs work, then the touchpad is either failed or disabled. If the keyboard is none responsive too, then the operating system has locked up and that is an entirely different issue. If the OS is locking up, try booting to SAFE Mode from the F8 menu and see if you can access anything. If still locking in Safe mode, you may end up installing Windows Again. If Safe mode works, then you can check event logs and edit MSCONFIG startup group and the like to find the SW issue
Hi there. The touchpad drivers could be corrupt, try reinstalling the touchpad drivers again. Go here to Toshiba Support fill in the details of your model laptop and download the synaptics touchpad driver and reinstall it, see if that helps.
There is probably some type of touchpad disable button on your laptop. You didn't mention the make or model of the laptop, but HP's for example, have a small button above the touchpad with a blue light. If the light is off, the touchpad is disabled.
Look around on the laptop and there is probably just a button that needs to be pressed to enable the touchpad
check the driver if its installed correctly in device manager start>setings>control panel>system>hardware>device manager>look for the listings if you found the touchpad hardware is installed correctly then tell me the model of the laptop