Question about Canon IXUS 960 IS Digital Camera

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Canon Ixus 960 - doesn't turn on

Was working fine one day, then the next it's dead. Both batteries fully charged and camera completey dead. Manufacturers agents want £95 to look at it and fix any minor issus (not including circuit board). That's half the value of the camera, and no guarentee it's fixed!

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  • marky_towers Jan 05, 2010

    I finally got this problem resolved by paying £100 and sending the camera to the Canon Service Centre.

    The service reports come back with Replaced Main PCB & DC flex cable. I guess it didn't have anything to do with loose screw posting mentioned above but worth noting. My serial number was one of those that could have been affected.

    Anyway I'm really disappointed that the circuit board had to be replaced less than 2 years since I purchased the camera. And with such an expensive repair I'll be looking at other brands next time I buy another device.


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I returned my Ixus960IS to Canon for repairs (warranty); it returned with a swapped circuit (they had noted). Working 100% again since.

Posted on Dec 10, 2009

  • noorman336 Dec 10, 2009

    check this out at Canon support !
    It 's a known problem (since the beginning of this year)
    Should be repaired under warranty !
    http://www.canon.co.uk/Support/Consumer_...

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Canon Support advised me to ring repair centre.

Firstly rang H. Lehmann in Stoke who advised fault was inline fuse requiring stripdown at £96

Secondly called Colchester Camera repairs who said it was a known fault and would be repired free of charge despite being out of warranty. GOOD ON THEM !!!

Posted on Mar 12, 2010

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