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Start up- windows installer starts up- cannot-goes to roxio update manager-cannot find

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Hi,
1. start - control panel - regional and language sttings - go to keyboard and languages tab - under general you will find installed services . remove every thing other than keyboard US.
2. start - run - msconfig - start ups - disable all the start ups. restart the computer if it works check each and every one and find out which is causing the problem.

Posted on Oct 01, 2009

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1 Answer

SONIC UPDATE MANAGER & ALOT


It seems that the Sonic update manager is updating automatically or popping up while booting the computer.

 

This may be caused by removing certain non-Sonic/Roxio applications that share file resources with our Sonic/Roxio software. To resolve, it is required to replace these files with a fix utility.

 

It is not required to reinstall this application entirely.

 

It is just required to run this fix utility and reboot the computer.

 

Note: close all applications regarding Sonic and Roxio before installing.

 

Source of Fix file: http://tools.roxio.com/support/dell/isum_hotfix.exe

May 28, 2011 | Computers & Internet

Tip

Microsoft Visual C++ Runtime Library error when starting Roxio creator


Hi.

I have had several questions from users getting Microsoft Visual C++ Runtime Library errors when starting Roxio Creator 2010 and previous versions.
After the error prompt, the software will close down.

The problem is caused by a system error , and this sometimes is causedby Microsoft self installing update, that confuse settings of installedsoftware.

Microsoft Visual C++ Runtime Libraries are part of the operativesystem, and this kind of Run time errors are commonly caused whenapplications try to access resources that are allocated for otherprocesses.

A new Roxio installation did not fix the problem, because the newinstallation will still keep the registry settings from oldinstallation.

If the problem started recently you can try the following:

Uninstall Roxio.
Do a System Restore to a date before the problem started.
Reinstall Roxio.

See: How to install System restore.

If that does not fix the problem you can also try the following;

Uninstall Roxio
Create a new user with administrator privileges
Log in using the New User account
Install Roxio again.

If the problem was bound to local user settings, this will fix the problem.

If the problem is still there, then the most efficient way to proceedis by doing a new Windows installation, using a Windows setup disk or arecovery disk for your computer.
Do a full backup of your data before reinstalling Windows.

See:Install, reinstall, or uninstall Windows

The solution does not apply only to Roxio, but can fix the same problem on different software.

Regards.

on Feb 26, 2010 | Computers & Internet

1 Answer

It show windows name roxio update manager when I press browse it ask file name : UM.MSI and file type : Istallation Package


If you have the Roxio disk , insert the disk in the cd-dvd drive -point the browse location to the drive letter for your cd-dvd drive and click OK.....it should update the msi source packages and correct the issue. I assume this is requesting the original source packages and location. Possibly due to some corrupt or missing files. Will need more details on the message. If that does not work you may need to uninstall and re-install roxio. If it came pre-installed on your pc go to the manufacturer web site and update or download and install roxio from there. Hope this helps....

May 11, 2011 | Computers & Internet

1 Answer

In roxio 10 suite when I start the classic view for a data burn ..Roxio start trying to install the update manager. A total pain.


open your task manager find the process that is trying to update, remember the name, stop the process and then search for it in your c:\ directory and delete it maybe that will work

Oct 10, 2010 | Roxio Easy Media Creator 9 Suite (227100)...

1 Answer

When I start up windows XP - used for many years satisfactorily, it now tries to start a utility to install Windows Update manager for Roxio. This started suddenly for sume reason about a month ago and at...


It sounds like something in your Startup menu, that wasn't uninstalled. This is a problem, because it can be named anything, and you probably won't recognize it. Unless you can find someone that has had the exact same problem, and identified the process, you will have to try to restore your computer to a date previous to that when the problem started occuring. That would be the easiest fix. If that doesn't work, you might try googling the problem, you might get lucky and find someone that's figured it out. Last resort, of course, is to reload XP. Good luck, I know your pain, been there.

Mar 21, 2010 | Computers & Internet

2 Answers

There is a program called Roxie Media manager that keeps trying to install itself when i turn on my computer. Windows installer keeps trying to install it no-matter how many times I try to cancel it. ...


Hi there,

Well you can Install the "windows installer cleanup utility" run it and delete the entry for Roxio, please follow the below link -

http://support.microsoft.com/kb/290301

Just run the software after downloading . follow the below link to direct download -

http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

Post further comments for more help or information.......

Good Luck!!

Thanks

Dec 16, 2009 | Computers & Internet

1 Answer

Roxio media manager trys to install on my desktop


If you have the Roxio installation CD:
Insert the Roxio CD into the drive and allow it to complete.

-- or --
UN-install it and then re-install it.
[Start]
[Control Panel]
[Add or Remove programs]
Locate the Roxio Media Manager and click the [Change/Remove] button and "remove" it.
Re-boot
It is gone.
If you want to install it (yes you do) the insert the CD and install.
re-boot

Sep 28, 2009 | Dell Dimension 4600 PC Desktop

1 Answer

Roxio Media Manager Keeps Trying to Install


the Roxio Media Manager is belong to the system, and this part the program is in need to run part of the system...

Jun 17, 2009 | Dell Dimension 4600 PC Desktop

1 Answer

Roxio update manager cannot find Um.msi


I found this...may be helpful...

Usually, a "UM.MSI" error means that the update manager may have become corrupted and needs to be reinstalled

To resolve :

> Permanently remove the Sonic Update Manager. This will not affect the performance of any Sonic/Roxio software currently installed on the system.


> Reinstall the application.if any errors while installing then install the fix.


> This may be caused by removing certain non-Sonic/Roxio applications that share file resources with our Sonic/Roxio software. To fix, you will need to replace these files with this fix utility: http://tools.roxio.com/support/dell/isum_hotfix.exe


> Be sure all Sonic and Roxio applications are shut down before launching this utility. This hotfix requires a reboot. No reinstallation of the software is necessary.

Apr 19, 2009 | Dell Dimension 9150 (DIM915MIN) PC Desktop

1 Answer

Roxio Media Manager continues to try to install


Hello,

After reading your problem I came across some interesting references about roxio and agent.exe.
Seems agent.exe is used by many programs to update themselves over the internet, and it was giving a lot of people headaches by using 70% or more of their CPU, like yourself.

So, I wanted to send you a few quick thoughts on how to hopefully fix your situation.

First, there were complaints about stuff trying to install itself on and on, and it was because there were command lines in the STARTUP MENU calling upon them to install every time windows starts.

So to try to fix this if its happening in your case........
Go to start>run>and type in msconfig and click ok.
Now click startup and uncheck these items.

issch
ISUSPM
'ISUSPM Start Up'
'ISUSSCheduler'
Adobe Reader Speed Launcher
Quick Time Task
Igfxtray
HotKeysCmds
MSMSGS
WMPNFCSG
COMMUNICATOR
PERSISTENCE (igfxpers)
DLA


Then click apply, then ok and restart your computer.
When windows starts, you will see a window saying that changes were made to the configuration utility. When you see it, click on the little white box saying not to show this any more.
And if you really miss not having something you unchecked, you can always go back there and recheck it!

Maybe now you will have the chance to purge all things Roxio from your system.
Best of luck!!

Jan 01, 2009 | Dell Dimension 4600 PC Desktop

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