Question about HTC Hero Smartphone
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best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: too many pattern attempts
there's an actual android bug here as well, even if you haven't forgotten your credentials. see comment 93 or 127 in http://code.google.com/p/android/issues/detail?id=3006
Posted on Feb 25, 2010
SOURCE: my daughter entered the wrong
For all android devices a google mail account is needed for purchasing apps etc. if he did not set this up and had set the pass code without the email specified the only way to get back into the phone would be to do a complete reset. Before you do this have you tried restarting the device and seeing if it gives you the ability to try to enter the code again, if not here is how to do a factory reset. As stated below this will delete everything on the sd card so i would advise you copy all the files from it onto your computer. the entire process should only take about 10 to 15 minutes depending on the phone sometimes less than this, good luck!
Performing a factory reset (hard reset) If you're passing your phone on to someone else or your phone has a persistent problem that cannot be solved, you can do a factory reset (also called a hard reset). This returns your phone to the state it was in before the first time you turned it on. Note: Factory reset will not remove the data and files that are in your phone's microSD card. Factory reset is not a step to be taken lightly. It will permanently delete all your data and customized settings, and will also remove any applications you've downloaded and installed. Be sure to back up any data and files you want to keep before you do a factory reset. Performing a factory reset using phone buttons If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
Posted on Mar 27, 2011
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Mar 14, 2017 | Cell Phones
Feb 01, 2017 | Apple Cell Phones
Is your phone asking for a PUK code. PUK = Personal Unlocking Key. Personal Unblocking Key, or PIN Unblocking Key.
This can only come from your cellphone carrier and usually the company that still owns the phone under the agreement. Sometimes it is because you have put another SIM card in it, and they own the phone and need you to use them as carrier to get the price of the phone back, or you are in default of payment, or on a Pay as You Go plan, it is over expired. I can also happen if you have entered the unlock code wrongly three times. This often happens when a phone is stolen or lost and has been found by or sold to someone else who then try and use the phone. Wikipedia A personal unblocking code (PUC), also known as a PIN unlock key (PUK), is used in 3GPP mobile phones to reset a personal identification number (PIN) that has been lost or forgotten.
Most mobile telephones offer the feature of PIN protection. After switching on the phone, if the PIN security function is active, the user is requested to enter a 4-8 digit PIN enabling the phone's non-emergency calling functions. If the wrong PIN is typed in more than three times, either the SIM card, the device, or both become locked. They can be returned to their original unlocked state by entering a PUC, provided by the service operator after verification. If the wrong PUC is entered ten times in a row, the device will become permanently blocked and unrecoverable, requiring a new SIM card. Cellular phone users are therefore advised by most providers to keep their PUC written down in a safe place separate from the device.
The PUC (PUK) is a SIM-specific code assigned and provided by the service provider.
Once you enter the PUK code, you must set a PIN. The PUK and PUK2 are used to unlock the PIN and PIN2 codes respectively if your SIM card is blocked
The PIN unblocking key (PUK; sometimes called personal unlocking key) is a master security code for unblocking and resetting the personal identification number (PIN) for your SIM card. For added security, the PUK is unique to your SIM card. If your PIN code is active and you enter it incorrectly three times, your SIM card will be blocked. You won't be able to use your phone, except for emergency calls. You must enter your PUK into your phone to unblock the SIM card. If your SIM card becomes blocked, Contact us to get your PUK.
You may be able to do it from the website or your cellular provider. This is from Orange - T-Mobile in the UK.
Your phone can become blocked in a number of ways - one of them is if you enter your SIM card PIN number incorrectly three times in a row. To unblock your SIM card, you will need to use something called a PUK (Personal Unblocking Key).
Remember that unblocking is different to unlocking. Read more information on unlocking your device.
Personal identification number
Posted by Andrew... on Jan 17, 2016
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