Question about Logitech Webcam

1 Answer

Logitech webcam is not working

It was working when we first installed it then after a week of using the logitech webcam it has stopped projecting our image to the other side. What can I do to fix this?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Expert
  • 8,637 Answers

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next "Calling and Devices" on the right, set the Microphone and Speakers to the computer Audio Card or headphones/mike.
Next go to the Test Audio section below where you just setup the microphone & speaker and (written in blue) click on "Open the call setup assistant"
and the "Yahoo Call Setup Assistant" window will open to the left and follow the the instructions. Click on FINISH and the audio will be setup.
Next go to "Webcam" and click in the circle "Allways allow the following people to view my webcam.
Next Click on "Super Webcam" snd in the circle click "Start Super Webcam mode automatically".
Then click OK and it should work.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Posted on Nov 15, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When i install the CD it stops working?


Sorry to hear that, you have to know if the CD is the right installer for your logitech webcam. Go to a logitech store and bring your webcam for a compatible installer of your webcam. Or, try first re downloading the program then try again...

Feb 12, 2011 | Logitech Webcam

1 Answer

I have a logitech messenger webcam 8.47 which used to work. I am running windows XP. I noticed that it stopped working this past week, thinking it wasn't plugged in properly, I unplugged it and replugged...


Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to check the support software - Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
To start the DirectX Diagnostic Tool, click 'Start', click 'Run', type dxdiag in the Open box, and then click OK
Run through the tabs checking the 'notes' windows for information
The version will be shown on the 'Systems' tab

Procedure to re-install Logitech software
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/
Not working ? - troubleshoot your drivers and software - get your cam working before moving on

Working OK ?

Set your webcam mic as default ( if it has a built in mic)

Plug in the webcam

TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Sep 10, 2010 | Logitech Webcam

1 Answer

I cant find the instructions on how to setup my webcam.how can i print another one out? I just need step by step help to sey up my logitech quickcam pro 4000 s i can get on skype with my friends. i've been...


If you have the logitech setup software with the driver, it is just a matter of installing that and configuring the webcam as the default video capture device in the messenger programs.
Does the webcam show up in the Device Manager under Imaging Devices?
If not, you will need to install the driver.

Jun 24, 2010 | Logitech QuickCam Messenger Web Camera

1 Answer

I have bought a Logitech Webcam and I get the message that I have installed it correctly in my Windows XP home PC. The problem is that the camera works only with Wndows Exlprorer (through My computer). Any...


1. Your Skype setup should have selector to let you use the camera indepenently but the Logitech camera utility will have to be disabled or the program exited.
Remove the Logitech camera from the " startup group in the start up window in the startup folder in the program files. this should stop the Logitech program from loading and give the Skype program access to the camera.

May 15, 2010 | Logitech Webcam

2 Answers

I use the logitech e3500 web cam with skype but


If it is sometimes then could be a problem witth the hardware but still you can try reinstalling the drivers.

Sep 08, 2009 | Logitech Webcam

1 Answer

Blurry vision on logitech quick cam


1. adjust your webcam lense upper scrolling
part
2. adjust the settings of webcam software to
make sharpen etc.,
3. hope this will help you out
thanks.
ehsan.. (md_ehsan_1@yahoo.co.in)

Jun 16, 2009 | Logitech QuickCam Communicate Deluxe...

1 Answer

Using OOVOO;connection worked for two weeks,then their video stop


After signing in to ooVoo Click on FILE, then SETTINGS. Next Click on CAMERA and after TESTING it , go to MICROPHONE and select it then TEST it. Then go to SPEAKER select it and TEST it. Then Save and it should work.
Hope this helps. Bud

Feb 10, 2009 | Logitech Webcam

1 Answer

Quickcam S5500 driver for win2000 OS


Hello,
Unfortunately there is no way to get a driver for that camera if logitech doesnt offer it. You can try using a driver for a similar camera from logitech, it may work but there are no guarantees

Here is where you can search for drivers: http://www.logitech.com/index.cfm/support_downloads/&cl=nz,en

Sorry about that
I hope you find one that works

Have a good day!

Jan 29, 2009 | Logitech QuickCam Communicate STX Webcam

1 Answer

Logitech QuickCam Pro for Notebooks


Bob P,
I have Logitech Quick Cam STX not exactly what you have but I think close. I got it to work with Messenger. I have made it through the installation. Not sure what I did to make it work.
I would assume it can be done. If you think it would help to compare our settings some how or for me to help in some other way please let me know. I will be online lots during the day next week as I am not working next week.

Good luck.

Dec 06, 2007 | Logitech Webcam

Not finding what you are looking for?
Logitech Webcam Logo

41 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

micky dee

Level 3 Expert

2720 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18391 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...