Question about Canon CanoScan LiDE 25 Flatbed Scanner

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Scanner feaking out

When I try to scan a box comes on screen saying-

Error in scanner
Turn off scanner and follow directions in the manual
the scanner driver will be closed (code: 177)

But there is no manual.

The scanner keeps moving the mechanism back and forth anout % inches.
Like it is reseting .


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Re: Scanner feaking out

Unlock the scanner !

Posted on Jan 13, 2008

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Hi got the following error message ... "ScanFile

I have many years repairing canon scanners so here is my suggestion to you.

First does the scanner power up? If so that's eliminates a internal power supply problem.

Second did anyone change the dip-switch settings on the back of the scanner? Ill assume no on that one.

Third when you first boot up your computer do you see a screen when the computer is in boot up mode that says Adaptec SCSI and then a number? If not here is a couple things to check. First I would check the SCSI cable is good. No bent pins in the connector and no exposed wires coming out of the connector. If you can try swapping a good known working cable with the problem scanner. Second try re seating the SCSI card if that doesn't work do you have another card that you know works that you can swap into the problem computer. After swapping the cable first test to see if the scanner scans, then if you replace the card again retest to see if the scanner scans.

Lastly and I have seen this happen, the drivers may get corrupted if new software is installed that relates to scanning. You may want to google DR 3020 drivers that should pull up Canon's web site and reinstall the drivers. Once you install the latest drivers then reboot the computer and test it to see if it now scans.

Im sure one of my suggestions should correct your problem. I hope this helps you out.

Mar 18, 2011 | Canon DR 3020 Path-Through Scanner

4 Answers


have u gotten new power sorce yet and did it stop error from bad power supply not getting right voltage

Jan 30, 2008 | Visioneer 9020 Flatbed Scanner

1 Answer

After the document comes completely out I get an error on the scanner that says P30. On my pc it says paper jam. Not sure if this is a hardware or software problem. Helpdesk at work has been unable to...

You are right, P30 is not a listed Error. Please reinstall the driver and scanning software again. Run Scandisk to check if the system/OS is ok. May be you can connect the scanner to another Computer and try.
S. Mohan

Nov 09, 2010 | Canon DR-5020 Path-Through Scanner

2 Answers

ADF paper jam, when there is none

If you are receiving an Error Code 103 or a Paper Jam error, but there are no pages in the ADF (Automatic Document Feeder), follow the steps below:
  1. Close the scanning application (such as PaperPort)
  2. Turn off the scanner and the computer
  3. If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
  4. Plug the ADF cable back in
  5. Turn on the scanner power
  6. Turn on the computer
  7. Try scanning again
For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:
  1. Open the Automatic Document Feeder cover.
  2. Remove the jammed paper and close the cover.
If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.
  1. Open the Automatic Document Feeder cover.
  2. Look for the small black plastic arm
  3. When you press on this arm, it should move freely up and down
  4. If the arm is stuck down, please contact Technical Support for troubleshooting options
  5. Close the ADF cover.

May 26, 2009 | HP Scanjet 8350 Flatbed Scanner

1 Answer

Scanner Error

Some electronic equipment such as printers and scanners need to be "calibrated".

I recommend you follow the directions and allow the Scanner to calibrate. This may result in better scans and for printers, better printouts.

Mar 30, 2009 | Kodak I660 Flatbed Scanner

1 Answer

CanoScan LiDE 50, error code:2,7,0

When you say the error occurs as soon as you press "Scan", is that the button on the scanner, or is it the Scan button inside of Toolbox or ScanGear?
If it is the one on the scanner, try accessing the driver through an application such as Toolbox. If you didn't download that when you got the driver, then go back to the Canon download page and download & install the CanoScan Toolbox. Once that's installed, lauch Toolbox from Start|All Programs|Canon|....look for Toolbox from here. Once you have Toolbox open, click the 'Save' option. Next, check the box that indicates to Use the scanner driver. Click the Scan button at the bottom. This should open ScanGear. Attempt to Preview scan.

May 11, 2008 | Canon CanoScan LiDE 25 Flatbed Scanner

2 Answers

CanoScan LiDE 50 error code: 2,7,0

Has your scanner been working before?
If so, has anything changed since then such as new printers or other devices added to the computer, or upgraded to a new OS?
Which OS are you using?

When exactly does the error occur?
Does ScanGear open?
Are you able to preview?

Try connecting the USB cable to another port on the computer (directly to the computer...not through a HUB or any other device). Bypassing a hub, which would have to be a powered HUB, or other devices would rule out any issues with those devices.

Ultimately trying the scanner on another computer would rule out issues with the scanner as well.

May 09, 2008 | Canon CanoScan LiDE 25 Flatbed Scanner

1 Answer

Error 201

Which scanner is this? Error (201) usually indicates some sort of power issue...such as the scanner is not getting enough power. If this is a USB powered scanner you may try connecting to different USB ports on the computer.

Mar 28, 2008 | Canon CanoScan LiDE 25 Flatbed Scanner

1 Answer

Scanner not responding to preview scan

Try this as a last ditch effort. Remove the software. Reboot the computer and come off line. Disable the Anti Virus program. Now install the soft ware. Then try. If the red light still flashes then assume it is new scanner time.

Jul 26, 2007 | Epson Expression 1640XL Flatbed Scanner

8 Answers

Getting error code Code[ffff:0024]while scanning

while i am trying to scan the images .. i am getting the error code like Code[ffff:0024] while warming up the scanner, besides a sound from the scanner making it power off (light inside the scanner goes off ) so that i could not get scanned anything ... what will be the reason ? please suggest me the trouble shoot kaarthik

Apr 14, 2007 | Acer Scan to Web 3300U Flatbed Scanner

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