Question about JVC GR-DX97 Mini DV Digital Camcorder
I have a JVC GR-D90 camcorder - owned less than two years. Recently, the camcorder has begun to display a "lens cap" message when powered with the lens cap off. No video is present - thus camcorder is unusable. Sent a query to JVC, but no reply. I've checked a few other forums and found this to be a persistent problem for a variety of JVC camcorders, but nothing on possible solutions. Does anyone have any hints on rectifying the problem? Camcorder displays "lens cap" when turned on. Lens cap is off. Picture is dark but if pointed toward a lamp you can see slight image. While recording you can see dark images but good sound. Any suggestions?
Apparently this same problem exists on many different models. I have a JVC grd72u. I called JVC @ 800-252-5722. I selected the "Corrective Action Program" prompt from the automated attendent. I spoke to a customer service rep. They are aware of the problem and are fixing it for free, but only until 12/31/07. I suggest you call ASAP and get your name in the computer. If the problem is something besides the CCD sensor, they will call you with the estimate to repair.
Posted on Dec 28, 2007
Posted on Dec 19, 2007
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