Question about JVC GR-DX97 Mini DV Digital Camcorder

2 Answers

JVC GR-D90 Camcorder Lens Cap Problem

I have a JVC GR-D90 camcorder - owned less than two years. Recently, the camcorder has begun to display a "lens cap" message when powered with the lens cap off. No video is present - thus camcorder is unusable. Sent a query to JVC, but no reply. I've checked a few other forums and found this to be a persistent problem for a variety of JVC camcorders, but nothing on possible solutions. Does anyone have any hints on rectifying the problem? Camcorder displays "lens cap" when turned on. Lens cap is off. Picture is dark but if pointed toward a lamp you can see slight image. While recording you can see dark images but good sound. Any suggestions?

Posted by on

  • 3 more comments 
  • swbacon Dec 28, 2007

    sAME PROBLEM AS DESCRIBED

  • saukes Oct 24, 2008

    I have the same problem but obviously it's past 12/31/07. Is there anything I can do now? I've sent an email to JVC customer service but haven't heard anything yet.

  • ashana-86 Feb 05, 2009

    Exactly the same problem!!!

  • geemost12 Apr 15, 2009

    wont let any light in, cant record nothing

  • Anonymous Mar 25, 2014

    hi its paul here i can hear a faint whistleing noise from the charger but still no power to the camcorder

×

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Contributor
  • 53 Answers

Apparently this same problem exists on many different models. I have a JVC grd72u. I called JVC @ 800-252-5722. I selected the "Corrective Action Program" prompt from the automated attendent. I spoke to a customer service rep. They are aware of the problem and are fixing it for free, but only until 12/31/07. I suggest you call ASAP and get your name in the computer. If the problem is something besides the CCD sensor, they will call you with the estimate to repair.

Posted on Dec 28, 2007

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 4,402 Answers

Http://www.jvcservice.com/service/CustNoticeCamcorder.asp?PgReq=DspDtaDtl&MdlNbr=GR-D90US&Pgm=CCD

Posted on Dec 19, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Problem lens cap


I had same problem with my gr-d73aa camcorder and jvc fixed it for free because it was manurefactures fault.

Sep 20, 2009 | JVC GR-D73E Mini DV Digital Camcorder

1 Answer

Camcorder says lens cap on when not on


This is a known fault, JVC recalled a lot of these camcorders in 2007. They were manufactured with defective components. Contact JVC customer Services and demand a replacement.

Jun 20, 2009 | JVC GR-SXM260E Camcorder

1 Answer

Display is black even after removing the lens cap


See my post of before. I just knocked the camera on the floor by mistake and it miraculously started working again after years. Shows it must be mechanical and not related to software.

Jan 28, 2009 | JVC GR-D50 Mini DV Digital Camcorder

2 Answers

Camcorder keeps asking me to remove lens cap


Contact JVC, they fix this error FREE. They fixed my GRD-50. It's a common fault with lots of them. Give it a go. Good luck.

Dec 07, 2008 | JVC GR-D20EK Camcorder

1 Answer

Camcorder model GR-90


Hi, your ccd is bad, good news, JVC will replace it for free. Go to www.jvc.com and select support, then select customer notification from the left side and then select ccd replacement program and follow the instructions, JVC had a lot of these go bad but has done an excelent job of correcting the problem

Aug 17, 2008 | JVC Cybercam GR-D90 Mini DV Digital...

1 Answer

Lens cap


CCD Program for This Model - GR-D33US JVC has received reports that in certain circumstances, this model may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at JVC Factory Service Centers. Click this Repair Request link to download a Repair Request Form and find your nearest location.
Please call our Customer Care Center at (800) 858-6442 if you encounter any problems in obtaining a free repair. We apologize for any inconvenience and are appreciative of your understanding and support.

Jun 30, 2008 | JVC GR-D33 MiniDV Digital Camcorder

1 Answer

Jvc video camera


there is a repir thing with certain models see below. CCD Failure/Lens Cap Warning Error JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 30th June 2009 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.

May 26, 2008 | JVC GR-D20EK Camcorder

3 Answers

"Lens cap" message


From what I've seen, not something those at home can fix.

Sep 14, 2005 | JVC Cybercam GR-D90 Mini DV Digital...

1 Answer

JVC GR-D90 Camcorder Lens Cap Problem


Apparently this same problem exists on many different models. I have a JVC grd72u. I called JVC @ 800-252-5722. I selected the "Corrective Action Program" prompt from the automated attendent. I spoke to a customer service rep. They are aware of the problem and are fixing it for free, but only until 12/31/07. I suggest you call ASAP and get your name in the computer. If the problem is something besides the CCD sensor, they will call you with the estimate to repair.

Sep 05, 2005 | JVC Cybercam GR-D200US Mini DV Digital...

Not finding what you are looking for?
JVC GR-DX97 Mini DV Digital Camcorder Logo

395 people viewed this question

Ask a Question

Usually answered in minutes!

Top JVC Video Cameras Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Steven Wander
Steven Wander

Level 3 Expert

593 Answers

Marvin
Marvin

Level 3 Expert

82149 Answers

Are you a JVC Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...