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HI THIS IS ANNIE NORTON OF UNIT 3 / 14 GRIMWADE STREET RESERVIOR, MELB. VC. MY T.T.Y. IS PLAYING UP. I CAN'T IT TO DIAL OUT. THE BLACK POWER CORD IS CONNECTED RIGHT THE WHITE PHONE CORD IS IN THE BACK OF THE TTY PHONE RIGHT, BUT EVERY TIME I PRESS CONTROL BUTTER AND 1 TTO GET NSB TO APPEARE, IT SAYINNG NOT CONNECTED TO DIRECTORY AND IT GOES BACK TO SUPPERPRINT. ANNIE NORTON

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  • Cell Phones Master
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Hi Annie, Test a different phone on the same line, any old corded phone will do.

If the problem is still there, contact the Phone Company using a different line. Let me know if you need phone company contact number. In case I will need to know company name.
If using another phone you have line, then let me know model of the defective phone.

Posted on Sep 30, 2009

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Posted on Jan 02, 2017

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If the unit is totally dead meaning no standbye light of or nothing on the display its dark, then you may of blown the AC line fuse. This is the first thing to check the fuse is inside the unit you can trace its location by taking off the top of the VCR and tracing the pwr cord to the point where it connects to the power supply, here is where you will find the AC line fuse use a ohm meter set on continunity to check the fuse for open condintion. If open or blown replace with same voltage and Amperage rating as indicated on the board or the fuse itself. If you find the fuse is good then you have a power supply standbye voltage missing and is related to the power supply. In which case it may be cheaper to just purchase another.

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The phone lights up when put to charge also the red light on the base,, but when the phone line is connected it wont work ..What do u think is the problem?


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Disconnect any items that are plugged into the 2-Ext port.

Try reinitializing the unit. Unplug the power cord with the unit on. Make sure that the phone cord is fully seated in the 1-Line port. Then reconnect the power cord.

Try resetting the all-in-one, this may require 2 people. With the printer on, unplug the power cord and wait at least 20 seconds. Press and hold # and 3 while plugging in the power cord. Release the buttons after the unit starts up.

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