Turn on my PC and instead of Win XP starting, a black screen with the following white words comes up...
Windows could not start because the following file is missing or corrupt: \WINDOWS\system32\config\system You can attempt to repair this file by starting Windows Setup using the original Setup CD-ROM. Select "r" at the first screen to start repair.
Ok, my first issue: I do not have a current backup (Yes I know BAD, BAD, BAD!! Just purchased an external harddrive but had not backed up yet...) Second Issue: HP did not send the set-up cd, it's pre-loaded on the D drive (but can't get to it).
Before this happened: pc had slowed down to a crawl! Took forever to boot up; would hang up at shut down; very slow launching programs, ex. Word. Mozilla took so long to open or just would not open - used Opera browser instead, still very slow but could surf internet, email, etc. Ran multiple Avast Anti-virus scans w/ no infections found. Automatic updates. Ran CCleaner for clean up. (Had not used registry cleaner feature real recently) No new hardware or software had been recently installed.
QUESTIONS: 1. What to do first to save my files? 2. How to get my pc running correctly?
MY PC: HP Pavilion a340n Desktop 2.60GHz Intel Pentium 4 Processor (w/ Hyper-Threading Technology) 512MB DDR SDRAM Memory 120GB Ultra DMA Hard Drive Intel Extreme Graphics w/ up to 64MB shared video memory CD-RW drive 48x24x48x max drive DVD-ROM drive 16x speed
First thing I would do is take the hard drive out and find another system you can put it in as a slave drive. Then back up all your files including the installation setup on D drive. If you see \WINDOWS\system32\config\system and it doesn't mention a specific file name it could mean the whole directory is bad. When you have this hard drive in another system run a diagnostic program from the manufacturer of the drive and see if it has problems. You could also run scan disc I guess but try to recover your files first before doing that. If it says a specific file name when it boots up you can extract that from an installation CD if you know which .cab file to look in. If you can back up your files that you need and the hard drive checks out as good, I would recommend just doing a fresh installation rather than try to fix the problems. They may be rather extensive to fix and a fresh installation eliminates the software being the problem and if you have further problems then you'll know it's hardware.
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Thank you obwhon!! I am working on your suggestions right now, I'll let you know what happens. Thanks again for taking the time to help!! Jen
" - Jen_MC
Iam here to help people with their cars but I have been where you are. I would just do a clean install of XP.You don't want all the **** that you get when you buy a brand name computer. I have mine built to my specs. All you need is an operating system and a lot more Ram than you have. I don,t see any memory on your graphic card worth having. No disrespect iam sure you both know more than i will ever know. I would loose the ram and graphic card and buy the latest products avail
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3 people thought this was helpful
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Thanks for taking the time to help me out pczapp! I know I need to update my hardware. Having more ram would help...if I can get it running again : )
" - Jen_MC
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