HP Pavilion a340n  PC Desktop
Problem for HP Pavilion a340n (DQ099AABA) PC Desktop

XP won't start, system32 file corrupted




By Jen_MC on Sep 30, 2009

" "
Turn on my PC and instead of Win XP starting, a black screen with the following white words comes up...

Windows could not start because the following file is missing or corrupt: \WINDOWS\system32\config\system
You can attempt to repair this file by starting Windows Setup using the original Setup CD-ROM. Select "r" at the first screen to start repair.

Ok, my first issue:
I do not have a current backup (Yes I know BAD, BAD, BAD!! Just purchased an external harddrive but had not backed up yet...)
Second Issue: HP did not send the set-up cd, it's pre-loaded on the D drive (but can't get to it).

Before this happened:
pc had slowed down to a crawl!
Took forever to boot up; would hang up at shut down;
very slow launching programs, ex. Word.
Mozilla took so long to open or just would not open - used Opera browser instead, still very slow but could surf internet, email, etc.
Ran multiple Avast Anti-virus scans w/ no infections found. Automatic updates. Ran CCleaner for clean up. (Had not used registry cleaner feature real recently)
No new hardware or software had been recently installed.

QUESTIONS:
1. What to do first to save my files?
2. How to get my pc running correctly?

MY PC:
HP Pavilion a340n Desktop
2.60GHz Intel Pentium 4 Processor (w/ Hyper-Threading Technology)
512MB DDR SDRAM Memory
120GB Ultra DMA Hard Drive
Intel Extreme Graphics w/ up to 64MB shared video memory
CD-RW drive 48x24x48x max drive
DVD-ROM drive 16x speed

Thank you very much!!
Jennifer

Best Solution

posted on Sep 30, 2009
Very Helpful)

obwhon

Rank: Guru  HP Computer Hardware  Expert
Rating: 86%, 227 votes
First thing I would do is take the hard drive out and find another system you can put it in as a slave drive. Then back up all your files including the installation setup on D drive. If you see \WINDOWS\system32\config\system and it doesn't mention a specific file name it could mean the whole directory is bad. When you have this hard drive in another system run a diagnostic program from the manufacturer of the drive and see if it has problems. You could also run scan disc I guess but try to recover your files first before doing that. If it says a specific file name when it boots up you can extract that from an installation CD if you know which .cab file to look in. If you can back up your files that you need and the hard drive checks out as good, I would recommend just doing a fresh installation rather than try to fix the problems. They may be rather extensive to fix and a fresh installation eliminates the software being the problem and if you have further problems then you'll know it's hardware.
Was this helpful?
Yes
No
4 people thought this was helpful
Asker's Testimonial
" Thank you obwhon!! I am working on your suggestions right now, I'll let you know what happens. Thanks again for taking the time to help!! Jen " - Jen_MC

Solution #2

posted on Sep 30, 2009
Helpful)

pczapp

Rank: Wiz 
Rating: 80%, 218 votes
Iam here to help people with their cars but I have been where you are. I would just do a clean install of XP.You don't want all the **** that you get when you buy a brand name computer. I have mine built to my specs. All you need is an operating system and a lot more Ram than you have. I don,t see any memory on your graphic card worth having. No disrespect iam sure you both know more than i will ever know. I would loose the ram and graphic card and buy the latest products avail
Was this helpful?
Yes
No
3 people thought this was helpful
Asker's Testimonial
" Thanks for taking the time to help me out pczapp! I know I need to update my hardware. Having more ram would help...if I can get it running again : ) " - Jen_MC

Popular Solutions for HP Pavilion a340n PC Desktop


Questions and Unsolved Problems for HP Pavilion a340n PC Desktop


Do you recommend HP Pavilion a340n (DQ099AABA) PC Desktop?
Answer

Answer
im getting the same problems too. I can't get any Cod to work =(

Answer
I need help on quicktime error 2048. How do I repair files that give me this error message when I... (More)

Answer
Help me! I need you solutions- sound driver for motherboad type IntelSandy Canal BLK-u... (More)

Answer
can not download itunes to my pc

Answer
wireless internet adapter for a gateway desktop gm5472 which one will it


Didn't find what you were looking for?

Describe your problem:

Select a Category:







Ask our Experts

 

Solve Your Problem Now!
Chat Live with an Expert
Chat Now
Top PC Desktop Experts



Top Computer & Laptop Repairmen

(513) 874-3306
We fix and repair laptop motherboard no video, no...
LaptopOnCall Inc.

(952) 890-7770
Zkarlo.com provides discount and used laptop parts...
Zkarlo.com


       
Solve Your Problem Now!
Chat Live with an Expert
Chat Now

Insert Link
Insert Image
Insert You-Tube clip
Insert List
Insert List
Spell Check

What is this?



Select