Question about Microsoft Zune JS8-00001 Digital Media Player

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Zune 30GB I hooked my zune up to the Lansing M604 Speaker Syystem for Zune. When I took my zune off the device everything was erased, and my Zune will no longer turn On!!!!!!!!!!!!! I am so frustrated I just don't know what to do. My E-mail address is lukeas321@yahoo.com I hope someone can help me, I realy wanted it for the Holidays. Thank You. p57zoot

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Here is some info: Try a reset:
Sometimes a soft reset may be necessary if your player is acting up. You may, for example, be advised by technical support to reset your player as part of a troubleshooting effort.

With your Zune turned on, press and hold the back (left) button and the "Up" button on the control pad at the same time. Your player will reset itself.

How do I reformat my Zune player?
Under rare circumstances you may need to reformat your player. (Typically you wouldn't do this unless directed to by Zune technical support.)

First, press and hold the back (left) button and at the same time press and hold the "up" button on the control pad.

The player will start to reset; as soon as it does, hold down the back button, center button, and right button at the same time.

Your player will then inform you that it is deleting all media on device, and your Zune should revert to the "way it was" when you first pulled it out of the box - except that you will lose the pre-loaded content. There's no workaround for that one... yet!

Check out this upgrade showing how to dissasemble the zune:
http://www.rapidrepair.com/guides/100gb_zune_upgrade/100gbzuneinstallguide.htm

Posted on Dec 19, 2007

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Posted on Jan 02, 2017

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How do I restore my devices firmware for my zune 30gb


How to restore your Zune device software:------------
When you restore your Zune device software, the startup partition and the data partition are removed and rebuilt. In addition to removing the Zune device software, this process also erases all audio, videos, podcasts, and pictures that are stored on the Zune device.
Warning To restore the Zune device software, you must have a Windows-based computer that has an Internet connection. That computer must have the Zune software installed. And you must be able to connect the Zune device to a USB port on that computer by using a Zune Sync Cable. Do not perform the following steps if you do not have any one or more of these things immediately available.

After you start to restore the Zune device software, you cannot again use the device until you complete all the steps. You will not receive any confirmation or warning on the Zune device after you start the following procedure.

To restore the Zune device software, follow these steps:
1. Set the Hold Switch to unlocked.
2. Press and hold the Back button at the same time as you press and hold the top of the Zune Pad. When the Zune device begins to power up, release the buttons.
3. Immediately after you release the buttons in step 2, press and hold the following special button combination, depending on your Zune model:• If you have the 4GB Zune, the 8GB Zune, or the 80GB Zune, immediately press and hold the Back button at the same time as you press both the left side of the Zune Pad and the Play/Pause button. Continue to hold these buttons until your Zune device restarts and "Please wait" appears on the screen.
• If you have the 30GB Zune, immediately press and hold the Back button at the same time as you press both the left side of the Zune pad and the center of the Zune pad. Continue to hold these buttons until your Zune device restarts and "Please wait" appears on the screen.

Note "Clearing contents. Please wait" appears, followed by “Connect Zune to your PC."

4. After “Connect Zune to your PC” appears, connect the Zune device to the computer that has the current Zune software installed, and then update the device to the current Zune device software.
----------- Click this link directly for more troubleshooting:-- http://support.microsoft.com/kb/944909 -------- If error problem while restoring then click this link below:-- http://support.microsoft.com/kb/945278 ---------- Thanks. Keep updated for any more query. You can rate this solution and show your appreciation.

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If you have not erased the MP3 files on the Zune, you should still have them on the Zune and can play these MP3 music files.
When you plug your Zune into the computer can you see the MP3 files on the Zune as an external drive on the computer?
If so you can copy the MP3 files back into your computer.

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You may have to attempt a Hard Reset if this issue is persistant.

This will erase everything on your device, as a warning please be certian you have backup copies or this is a last resort.

Here is the original post:
WARNING: A hard reset will delete everything on your Zune.
  1. Press and hold the back button
  2. Press and hold up until it reboots
  3. Depending on which Zune you have, immediately do one of the following:
    1. If you have a Zune 4 GB, Zune 8BG, or Zune 80GB, immediately press and hold the Back button Back at the same time as you press the right side of the Zune pad and the Play/Pause button. Continue to hold these buttons until the Zune device restarts and you receive the following message: “Clearing contents. Please wait.”
    2. If you have a Zune 30GB, immediately press and hold the Back button Back at the same time that you press the right side of the Zune pad and the center of the Zune pad. Continue to hold these buttons until the Zune device restarts and you receive the following message: “Clearing contents. Please wait.”

    Good luck, Let us know

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1 Answer

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I would say swap out the battery, since that's the least expensive thing you can do. Then if that doesn't work download and install this device utility
http://www.mydigitallife.info/2007/12/22/zune-device-diagnostic-tool-version-10/

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Hi I can help you this is how. BUY A 4G ZUNE!!!!! cause your 30g zune is broken or something, or reset everything and instal it again

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okay so the solution is that tomorrow your zune will reset itself about noon

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I had this problem also...I unplugged the power from the dock for about a minute, plugged it back in, turned it on, placed my zune in the dock and it's been working ever since. Hope this helps someone.

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