Question about Lexmark X6170 All-In-One InkJet Printer

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Lexmark X6170 stops printing at 99%, page comes out okay but other print jobs get backed up behind this. I open the menu and cancel the first one but it won't cancel. I have to reboot, which clears the print requests, then re do which again, stops at 99%. Help...... I don't have time to waste.

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  • 2 more comments 
  • JRS18 Jan 01, 2008

    I have the same problem - specifically where the printer is attached to a print server (D-Link - DP-301u). Before I installed the print server - everything worked fine.

    Any help is appreciated,

  • Anonymous Jan 06, 2008

    When I run maybe three pages on the copier, the second and third page only copy part of the page????

  • Karmor
    Karmor Jan 12, 2008

    I *had* the same problem when I connected my x6170 to a Synology NAS with USB print manager. JSR18's solution to change the print processor in printer properties worked! Thanks.

  • Anonymous Apr 03, 2009

    Printer will work first print job round, but the "print completion" bar stops at 99% and the other jobs get stuck behind the first one (even though it already printed and technically should be complete).



6 Answers

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I found the following post on AsusForum.NET that solved the problem for me - hope it helps -

"As I had printing problems with my Lexmark X6170, which I bought at the time because it looked a good deal, I started to work on a solution.

I think this problem is also applicable for a number of other printers. The symptom is that the spooler in windows displays a progress for 99%. If you want to delete the job from the queue, you could end up restarting the print spooler.

The solution is rather simple (it took me a while to find out though).

If you go to the properties for your printer and click on the tab <advanced> and on the button <print processor>, just select the [winprint] processor instead of the manufacturer processor (in my case lexmark...). In the right pane select one of the [NT EMF...] processors and this should do the trick.
ALSO disable the bidirectional support on the <ports> tab...

As I thought the problem lies in the signal which has to be send back from the printer to the processor that the job has finished. As there is now way for the printer to send back the signal over the same printing port (RAW/9100), the spooler still thinks the job hasn't finished.
I searched the technet site and found some notes where a similar problem is described. In the case a problem like this occurs (apparently only with printers which use their own software and need bidirectional support...) they (the dark side) advises to use a Microsoft driver instead...

Hope I could help somebody with a frustrating problem.
(ps. printer works fine, the lexmark software not.)"

Posted on Jan 03, 2008

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This didn't work for me, it helped but still was't finishing large documents. I disabled AVG after reading something from another site and it worked perfectly, hope this helps someone else.

Posted on Sep 19, 2009


The solution worked! that's great.

Posted on Aug 30, 2008

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I love you.
your solution worked. i was on the phone with tech support all day who pretty much gave up on me.
i was this close to going out and buying a new printer.
who thought something so simple would fix my problem.
thank you so much

Posted on Jul 01, 2008

Open task manager(XP SP2 windows) and delete lexbces.exe and the file srtuck at 99% will be removed. I'm also facing this problem and trying to update the driver. Hope it will work!!


Posted on Jan 03, 2008

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I had this same problem with our Lexmark P4350. I went to the Lexmark website and stated the problem in the chat window. A tech sent me a patch for my computer, which after I downloaded it and the restarted my computer, seems to have fixed the problem.

Hope this helps.

Posted on Feb 26, 2010

  • mpniel May 19, 2011

    What kind of patch did you install?


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This is based on your operating system and should work for all versions of XP, I have not tested it on Vista.

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Feb 03, 2008 | Lexmark X6170 All-In-One InkJet Printer

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