Question about Apple iPod touch

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IPod Touch headphone jack isn't working

I bought an iPod Touch last night, and noticed the same problem. I insert the headphone into the jack, it makes a static noise, then it wiggles, and then the music sound comes through but lasts only for a few seconds, then it wiggles & the sound goes off again. The only way the sound comes through uninterrupted is if I keep my fingers against the jack & hold the jack down. I went to the Apple store & got the iPod Touch exchanged for a similar model. But then when I got home, the same problem happened. The sales guy at the Apple store had no clue as to the widespread nature of this problem.

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I just returned my second itouch because of a similar problem. When I went back to return the third and ask for my money back....they guy pushed the headphones in all the way! I know it sounds dumb....okay its very dumb! but make sure the whole plug is in because you'll walk out of Apple looking like a PC

Posted on Oct 24, 2009

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Ive seen a lot of ipods with bad headphone jacks it seems to be a widespread defect but i would have thought they would have fixed it for the new line of touches i see this mostly with the older ones, id try and exchange it again and test it in store if it keeps happining get your money back and go for some other brand

Posted on Sep 30, 2009

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Sounds like bad headphones..

Posted on Sep 30, 2009

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Posted on Jan 02, 2017

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Sounds like plugging the external speakers in has damage the spot were the headphones go in. If this is under warranty that bring it to apple store.

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There is a contact inside the jack that is closed when the plug is inserted. Apparently this is no longer happening. This should be an easy repair for a qualified technician.

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go on eBay and buy a new audio jack.

I had the same issue. Gradually it became worse and worse (on the sound cutting out more frequently out of one ear or being really silent at best) and I replaced the audio jack by buying a new one on eBay. Or if you are not the do-it-your-selfer and you got money, bring it to an iPod store that preforms repairs. When you order it on ebay, if it is really cheap, it usually ships from China or something and it might take a couple weeks. But saves you some bucks!

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You might be able to get it looked at under warranty if it's less than a year old.
Otherwise, have a look at this:http://www.ifixit.com/Guide/First-Look/iPod/iPod-Touch You'll need some tools to do it, but they can be bought from the iFixIt site.
If it's jammed in there really badly you might need to replace the headphone jack itself, which may be part of the logic board. Could be a pretty expensive repair job if you choose to DIY. I'd definitely see if Apple will fix it either under warranty or for a fee. Much easier.
Anyway, iFixIt has all the parts for the iPod Touch here: http://www.ifixit.com/Products/Touch-1st-Gen/132
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11 Answers

Sound out of one speaker only


I think it's probably a damaged audio jack. If you're still in warranty, get it off to Apple. If not, you've got 3 choices;

1. Attempt to fix it yourself. I managed to get stereo again by opening the ipod up and inserting a staple in the bottom of the jack, to fit between the headphone and the ipod's audio input. This took some fiddling around, using tweezers, and will probably not last long if I take it out somewhere. I might attempt removing the audio jack and seeing if I can bend the metal connects for the right audio channel so they touch the headphone cable again. An alternative to this method would be to put some cardboard in the audio jack socket and adjusting it so that it brings the hardphones back into contact. Someone did this and posted the results on their blog, but I forgot the URL...

2. Buy a new audio jack and replace it yourself. There's an ipod repair wiki out there, and several of the replacement jack suppliers have detailed instructions. It's about 40 UK pounds for the replacement though....

3. Get someone to repair it. Expensive, about 60 quid, but perhaps worth it if you're scared of further damaging your precious beast.


Note though that there have also been issues with software updates and audio output, search the apple discussion boards for more details...

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