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SOHC-4836V stopped working. Has this message...Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) Can I fix this myself?

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If you have the installation disc for it you can reinstall the drivers

get the drivers from the internet and update it for your operating system...

(I'm guessing you either upgraded or clean installed a new operating system)

Posted on Sep 30, 2009

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Posted on Jan 02, 2017

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If it does not work, Try a re-scan at regedit.

If it works, back the registry perhaps using the export function.
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This helps only if you do not change the OS and add/reconfigure hardware frequently

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Suddenly the internal Hitachi dvd drive, model no HL-DT-ST RD-RS BH30N, has stopped working. I get this under Device Status: "Windows cannot start this hardware device because its configuration inform


If you are a non-technical user then don't edit registry keys manually the best solution is to use the best registry cleaner that will also fix other registry errors. Use Intel Software Partner Reginout.

Dec 02, 2012 | Computers & Internet

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I have HP Pavilion 9500,Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)


Code 19 Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you can first try running a Troubleshooting Wizard. If that does not work, you should uninstall and then reinstall the hardware device. (Code 19) Recommended resolutions

A registry problem was detected.

This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Here are some things that you can try to resolve this problem.

Uninstall and reinstall the driver

Uninstall the driver from Device Manager and scan for new hardware to install the driver again.

You may be prompted to provide the path of the driver. Windows may have the driver built-in, or may still have the driver files installed from the last time that you set up the device. However, sometimes, it will open the New Hardware Wizard which may ask for the driver. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor’s Web site.
  1. On the device Properties dialog box, click the Driver tab, and then click Uninstall. Follow the instructions.
  2. Restart your computer.
  3. Open Device Manager, click Action, and then click Scan for hardware changes. Follow the instructions.
Revert to the most recent successful registry configuration

This content is designed for an advanced computer user.

The Last Known Good Configuration feature is a recovery option that you can use to start your computer by using the most recent settings that worked. The Last Known Good Configuration feature restores all the registry information and driver settings that were in effect the last time that the computer started successfully.

For more information about the Last Known Good Configuration feature, click the following article number to view the article in the Microsoft Knowledge Base: 307852 (http://support.microsoft.com/kb/307852/ ) How to start your computer by using the Last Known Good Configuration feature in Windows XP Edit the registry

This content is designed for an advanced computer user.

As a last resort, you can edit the registry directly. For more information, see the Registry Reference in the Microsoft Windows 2000 Server Resource Kit at the following Microsoft Web site: http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/default.mspx?mfr=true (http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/default.mspx?mfr=true) The registry information applies to Windows XP

hope this helps
please leave feedback
thanks
Robb

Apr 21, 2010 | Computers & Internet

1 Answer

DVD-RW does not work and is not recognized. It does show up in device manager but the device status lists the following error: Windows cannot start this hardware device because its configuration...


Download and run a registry scan with ccleaner from here.

http://www.filehippo.com/download_ccleaner/

This will remove the corrupt registry entries. You will need to restart your PC afterwards and may get the "new hardware installed" message.

Dec 23, 2009 | Toshiba Satellite A215-S4747 Notebook

1 Answer

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)


Code 19 Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you can first try running a Troubleshooting Wizard. If that does not work, you should uninstall and then reinstall the hardware device. (Code 19) Recommended resolutions

A registry problem was detected.

This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Here are some things that you can try to resolve this problem.

Uninstall and reinstall the driver

Uninstall the driver from Device Manager and scan for new hardware to install the driver again.

You may be prompted to provide the path of the driver. Windows may have the driver built-in, or may still have the driver files installed from the last time that you set up the device. However, sometimes, it will open the New Hardware Wizard which may ask for the driver. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor’s Web site.
  1. On the device Properties dialog box, click the Driver tab, and then click Uninstall. Follow the instructions.
  2. Restart your computer.
  3. Open Device Manager, click Action, and then click Scan for hardware changes. Follow the instructions.
Revert to the most recent successful registry configuration

This content is designed for an advanced computer user.

The Last Known Good Configuration feature is a recovery option that you can use to start your computer by using the most recent settings that worked. The Last Known Good Configuration feature restores all the registry information and driver settings that were in effect the last time that the computer started successfully.

For more information about the Last Known Good Configuration feature, click the following article number to view the article in the Microsoft Knowledge Base: 307852 (http://support.microsoft.com/kb/307852/ ) How to start your computer by using the Last Known Good Configuration feature in Windows XP Edit the registry

This content is designed for an advanced computer user.

As a last resort, you can edit the registry directly. For more information, see the Registry Reference in the Microsoft Windows 2000 Server Resource Kit at the following Microsoft Web site: http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/default.mspx?mfr=true (http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/default.mspx?mfr=true) The registry information applies to Windows XP.

Good Luck .. !!

Nov 22, 2009 | Acer Aspire 5315 Notebook

1 Answer

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) For emachines windows vista atapi dvd a dh16a1p ata device stop...


Hello there:
First i would double check to make sure that the device is windows vista compatable and is compatable for your system next i would uninstall the device using device manager and than select view and select scan for hardware changes and let the computer reinstall the device and it will let you know that your device has been found and is installing than it will let you know that your device is installed and is ready to be used or it wil give you a error message if so than i would contact the manufacturer of the device and see what they say about the message ok?
best regards michael

Sep 08, 2009 | E-Machines emachines (emachinees) CD-ROM...

1 Answer

Code 19 error on ibm windows XP PC...neither the DVD or Cd drive are recognized or able to perform any functions.


Code 19 Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you can first try running a Troubleshooting Wizard. If that does not work, you should uninstall and then reinstall the hardware device. (Code 19) Recommended resolutions

A registry problem was detected.

This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Here are some things that you can try to resolve this problem.

Uninstall and reinstall the driver

Uninstall the driver from Device Manager and scan for new hardware to install the driver again.

You may be prompted to provide the path of the driver. Windows may have the driver built-in, or may still have the driver files installed from the last time that you set up the device. However, sometimes, it will open the New Hardware Wizard which may ask for the driver. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor’s Web site.
  1. On the device Properties dialog box, click the Driver tab, and then click Uninstall. Follow the instructions.
  2. Restart your computer.
  3. Open Device Manager, click Action, and then click Scan for hardware changes. Follow the instructions.
Revert to the most recent successful registry configuration

This content is designed for an advanced computer user.

The Last Known Good Configuration feature is a recovery option that you can use to start your computer by using the most recent settings that worked. The Last Known Good Configuration feature restores all the registry information and driver settings that were in effect the last time that the computer started successfully.

For more information about the Last Known Good Configuration feature, click the following article number to view the article in the Microsoft Knowledge Base: 307852 (http://support.microsoft.com/kb/307852/ ) How to start your computer by using the Last Known Good Configuration feature in Windows XP Edit the registry

This content is designed for an advanced computer user.

As a last resort, you can edit the registry directly. For more information, see the Registry Reference in the Microsoft Windows 2000 Server Resource Kit at the following Microsoft Web site: http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/default.mspx?mfr=true (http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/default.mspx?mfr=true) The registry information applies to Windows XP.

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try to uninstall the cd rom.... then restart your computer

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