Question about Adobe Acrobat® Professional 8 Full Version for Mac (12020350)

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Lately my adobe acrobat pro 8 has been telling me that it needs to be reinstalled because a component is missing. It doesn't always state that, but often does lately. I do not have the cd anymore to reinstall. Does anyone know how to fix the problem without a cd?

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  • dnhuynh Sep 30, 2009

    It won't even start up. It never gets past the start up menu when it has problems.

  • dnhuynh Sep 30, 2009

    Adobe won't start. It begins the start up and then a screen pops up that says "A required component was not found. Please restore the Adobe Acrobat folder from your original CD. Quit"

    So I cannot even get to a menu to click repair.

    It sometimes does start up, but lately it doesn't 95% of the time. I don't have the CDs anymore to restore the folder.

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  • Master
  • 855 Answers

Go to your help menu and click on repair or update. That should solve the problem. The repair should be able to do repair thru internet.

Posted on Sep 30, 2009

  • Ronald Park
    Ronald Park Sep 30, 2009

    Is it the adobe or the computer that won't start?

  • Ronald Park
    Ronald Park Sep 30, 2009

    I would go to adobe.com and do the update from there. You may have to go to the control panel and to the features and delete the old adobe. But try going to adobe first.

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