Question about Sony Handycam DCR-TRV480 Digital Camcorder

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First it was saying reinsert cassette, that problem stopped and now it won't play back any of my tapes

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Another victim of a common failure of Handycam cameras. Sorry to say that.

I said "common failure" because it may be related with the normal use of the camera, so don't feel bad about it.

Not exactly what's wrong with your camera, so I will write some possible solutions:

1. Heads need cleaning - Use a head cleaner, you should be able to buy a cleaner kit for sony handycam.

2. Some kind of software failure - Reset the camera following this steps:
a) Remove the cassette tape from the camera
b) Turn it off
c) Remove the battery so it can be used with the power cord.
c) Turn on the camera and using a pen, pencil or any plastic object push the reset button (It's usually located below the volume buttons, closer to the view finder).
d) Turn camera off again, then unplug the cord.
e) Wait a few minutes (perhaps three minutes)
f) Power on the camera and before you do anything else, set the date and time.
g) Power off the camera waiting one or two minutes.
h) Power up one more time and check if you are able to play your cassettes.

3. If the two previous steps didn't work, perhaps the door mechanism is having some issues. Knock the sides of the camera (gently or smack it if you want to).

4. Nothing works? Maybe this issue needs some magic advise from Sony Service Hotline at 1-800-488-7669. If they appreciate a customer they will be able to help you regardless how old is your camera.

Hope this information helps. Good luck !

Posted on Sep 30, 2009

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1 Answer

The auto stop mechanism seems to have completely stopped working. When play a cassette, it eats it. When you put the deck into play mode without a cassette and push on the pinch roller with your finger, it...


When's the last time it was cleaned? It surely needs it now.

Never touch the any part of the transport that directly contacts the tape with bear fingers.

This sounds like a failure of the take-up (left) reel to take up slack as it's fed in by the capstan.

You can probably trust the machine to fast forward or rewind a tape to test the ability of the reels to manage slack since either action only requires one reel to pull while the other just coasts. Failure would look like stationary tape that eventually would time out and reset the command.

If it won't do fast transport motions that eliminates the capstan/pinch roller.

If it CAN FF and REW then the capstan, pinch roller, heads or something is probably glommed up with sticky tape oxide, which brings us back to the first question.

Jun 30, 2011 | Panasonic RX-FS470 Cassette Boombox

1 Answer

Sony DCR-TRV460 not playing back, blue screen


Follow this procedure to troubleshoot if a blue screen is displayed when attempting to playback video from the camcorder.
  1. Stop the tape.
  2. Ensure the tape has been rewound to the beginning of the video recording.
  3. Play the tape.
  4. If the issue is not resolved, stop the tape and remove it from the camcorder.
  5. Clean the video heads of the camcorder using a dry head cleaning cassette.IMPORTANT: Follow the instructions for use provided with the head cleaning cassette. It may be necessary to use the head cleaning cassette more than once per session.
  6. Reinsert the tape into the camcorder.
  7. Play the tape.
  8. If the issue is not resolved, stop the tape and remove it from the camcorder.
  9. Insert a different tape with video footage into the camcorder.
  10. Ensure the tape has been rewound to the beginning of the video recording.
  11. Play the tape.
NOTES:
  • If a blue screen is still displayed, then the camcorder may require service .
  • If the tape plays back correctly, then the first tape may be faulty or there is a problem with the video recording.

Aug 13, 2009 | Sony Handycam DCR-TRV460 Digital Camcorder

1 Answer

I have a blue screen during playback mode on my Sony DCR-HC32. I am not able to see anything I recorded. What should I do?


Follow this procedure to troubleshoot if a blue screen is displayed when attempting to playback video from the camcorder.
  1. Stop the tape.
  2. Ensure the tape has been rewound to the beginning of the video recording.
  3. Play the tape.
  4. If the issue is not resolved, stop the tape and remove it from the camcorder.
  5. Clean the video heads of the camcorder using a dry head cleaning cassette.IMPORTANT: Follow the instructions for use provided with the head cleaning cassette. It may be necessary to use the head cleaning cassette more than once per session.
  6. Reinsert the tape into the camcorder.
  7. Play the tape.
  8. If the issue is not resolved, stop the tape and remove it from the camcorder.
  9. Insert a different tape with video footage into the camcorder.
  10. Ensure the tape has been rewound to the beginning of the video recording.
  11. Play the tape.

Aug 06, 2009 | Sony Handycam DCR-HC32 Mini DV Digital...

3 Answers

I get an eject symbol and beep and error code c32:11, original issue was that it ate a tape


Hi,
The error C 32:11 denotes for mechanical unsuitability, This problem appears when the improper insertion of the cassette been done, or lose cassette tape stuck,
In all these situations mechanical adjustment is required, You are suggested to please contact any expert for the mechanical adjustment.
Hope you will understand my sayings.
Thanks for using fixya.

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7 Answers

Reinsert cassette


Turn the unit off and hit the back of the camera twice near the battery compartment with the palm of your hand. Sounds crazy but it worked with my camcorder Sony DCR-TRV480. Problem started when I used 8MM Head Cleaner. I think the roller got stuck inside camcorder. The trouble code came up C:31:22. Hope this helps.

Feb 13, 2008 | Sony Handycam DCR-TRV280 Digital Camcorder

2 Answers

Cassette loading error 31:23


Take the battery out and turn selection switch to camera and then turn it off. Put the battery back in and its working again.
if that doesn't work try
Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times.

Nov 18, 2007 | Sony Handycam DCR-HC96 Mini DV Digital...

1 Answer

DSR-1800 Lost Lock


This error 07.042 means Detected the abnormal capstan speed.here what u have to do go to maintanence menu.and check the capstan speed

Sep 28, 2007 | Sony DSR-1800 DV/Mini DV VCR

2 Answers

Cassette Recorder play problem


Sounds like the tape tension sensor is stuck. The sensor is always telling the mechanism that the tape has reached the end.

Sep 17, 2007 | Onkyo TARW255 Single Dual Cassette Deck

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