Question about Tomtom GO 700 GPS Receiver

15 Answers

MY TOM TOM WILL NOT TURN ON. THE GREEN LIGHT IS ON, AND IT'S CHARGED. WHERE CAN I GO TO HAVE A PROFESSIONAL, REPAIR IT FOR ME RIGHT AWAY? I'M GOING ON A TRIP IN 2 DAYS. THANK YOU. VINCENTCOGNATO@AOL.COM

Posted by on

  • 19 more comments 
  • Russell9 Dec 20, 2007

    I have a TOM TOM 710 with exactly the same problem. The green light is on on the charger and that's it. I've tried the reset button to no avail!

  • dee36 Dec 21, 2007

    Tom Tom is fully charged, when I turn it on it will not turn on, The green light is on but it will not turn on.

  • Anonymous Dec 23, 2007

    THE SAME PROBLEM I'VE GOT: TOM TOM WILL NOT TURN ON

  • alex2061 Dec 24, 2007

    MY TOM TOM WILL NOT TURN ON

  • dumtom Mar 30, 2008

    Tomtom 700 does not come on. Green light is only on when pluged in.

    When pluged in it does not come on.

    Should it be reset?

  • jamsj2517 Apr 04, 2008

    my go 510 has the same problem.will.not turn on but green light comes on when charging

  • bowden Apr 04, 2008

    Go 710 is not turning on, despite being 'on charge' in car.

    Need to fix quickly. Any suggestions?

  • hotmilf Apr 06, 2008

    My tom tom 510 will not turn on I have tried the reset any other options....



    Pinkglambeauty@Yahoo.com

  • transco Apr 07, 2008

    plugged in to cigarette adaptor green light is on but there is no screen at all

  • PSU98 May 03, 2008

    Tried resetting my tomtom but still won't turn on. Sent message to tomtom and still waiting for response.

  • Anonymous May 08, 2008

    tomtom screen wont turn on , not when on battery , not when charching in car .

    how can i reset ?

  • Anonymous May 17, 2008

    My tom tom does not come on even though the green light shows

  • Hullsholty May 23, 2008

    My TOMTOM Go710 will only charge via the mains charger and will only retain this for a short period of time when in use in the car. I am unsure whether it is the unit, the lead or the in car docking station but will not retain any charge

  • moore 10 Jun 14, 2008

    I was given a tomtom go 700, it apparently was working fine but owner lost chargers, so has been sitting around for a month or so, i have bought a car charger and left on charge for 6 hrs, the green light comes on but nothing happens when i press power button.

  • Anonymous Jul 15, 2008

    Exact sam problem TomTom 710 Go will not turn on, green light comes on when charging, tired reset button with no luck

  • Anonymous Jul 17, 2008

    MY tomTom 700 will not turn on. The green light comes on but nothing else.I called TomTom and had me try to reset it, but it didn't work either. They want me to send it in for a replacement but I cannot find my invoice. I

    brought my unit online from a store on Coney Island Ave in Brooklyn New York. I believe part of the name was Trusted. Does anyone know the store?

  • CAMJIKUS Aug 18, 2008

    DID ANYONE SUBMIT GPS 700 THROUGH TOMTOM FOR A REPAIR, FOR NOT TUNRN ON PROBLEM? I'VE TRIED MANY TIMES TO RESET IT. IT JUST DOESN'T WORK. I HATE TO GET ANOTHER ONE, SINCE I BOUT THIS AT $600. BUT I DON'T KNOW HOW MUCH IT WOULD COST TO HAVE IT FIX.

  • kfarley Oct 10, 2008

    i have the same problem with tom tom go 710 been on the tom tom website held reset button for several frustrating attempts, tried everything suggested here, and the best i get out of it is a quick flick of the green light and on some attempts the screen flickered one quick flicker

  • biff187 Feb 16, 2009

    i have a tom tom go classic,the green light comes on as if to say it charging but will not turn on....?

  • hope95 Mar 06, 2009

    My tom tom is on, the green light is on but wont operate when i touch the screen. It wont even turn off when i press turn off buttton.

  • hondarincon Apr 11, 2009

    i have tomtom3rd edition and i can get it to the tomtom screen and thats it

×

Ad

15 Answers

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I solved this problem by finding an answer on the Tom Tom website. Using a paper clip end insert it on the reset button and press for at least 10 seconds. The reset button is difficult to find; it's located close to the connector at the base of the unit. It is an annoying problem as it happens without any rhyme or reason. I now carry a paper clip in the car!

Posted on May 26, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Having read some of the other fix's here goes:

My GO 710 would not turn on. I thought the reset hole was just by the release button for the window clamp.

The reset button is actually just around the back of the Tom Tom. Where the Tom Tom connects to the window clamp, there is a tiny hole. Try using a needle to push the button in for 10 seconds, then press the on/off button. Worked for me!

If your still looking for the reset. Hold the Tom Tom with the back looking at you and memory card nearest you. Then look at where the window clamp/home dock locks in. Above that is a tiny circular hole. Put needle in there for 10 secs and your done!!

Posted on Oct 16, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

>to guest
I suppose that you should check up the articles at support pages on TOMTOM web site first by entering the following words "turn on" to search window. You may find the answer at the top of results.

>to Russell9
Partly your advise is right, but you should mention that SD card should be removed before using paper clip.

Posted on Jun 08, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Hey peeps, i'm very happy it worked for me. I can't remember if the card was still in try both ways!
http://www.tomtom.com/support/index.php?Language=1&FID=6965
this was very helpful. You need a paper clip and patience. You know when it is inserted correctly because the green light appears. Press and hold for 10 secs or more slowly then release. Then hold the ON button. That should do the trick. Good luck peeps :)

Posted on Jul 28, 2008

  • suziedwong Jul 30, 2011

    Tried this and it WORKED!!!!! I was just about to send it away for repair. Will never be without my paperclip in future. Thanks

×

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Reset button worked for me thanks alot all i needed was a paper clip

Posted on Nov 02, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

Tomtom not turning on fix

STEP 1 - BACKING UP YOUR TOMTOM DEVICE

- Click 'Manage my device' in TomTom HOME and select the 'Items on device' tab
- Select 'Maps' and 'Postcodes'
- Click 'Copy items to computer'
- Close HOME

STEP 2 - FORMATTING YOUR TOMTOM DEVICE

IMPORTANT: ONLY continue if you were successful in making the back up of your device

For PC users:
- Open My Computer. Right click on the TomTom device drive and click 'Format'. Make sure Quick Format is not selected.

For Mac users:
- From the Finder menu, click 'Go'

Posted on Sep 22, 2010

All you need to do is press the reset button momentarily (holding it down does nothing) and then hold the power button for a five count or until it boots.

Posted on Jul 28, 2008

If reset does not work for you, it may be a charger connection issue, even though the green light comes on when plugged in. When plugged in to your home charger, put pressure on the top of the TomTom, pushing down and toward you. The green light will get slightly brighter and the unit should turn on when you hold the power button for 2 seconds. You may have to play with it a little bit.

Posted on Oct 14, 2008

  • Syed Masum Ali May 26, 2013

    Thanks! This worked for me. I have a Tom Tom Go 710.

×

I had the same problem on tomtom 510. reset did work for me. Thanks!

Posted on Jul 27, 2008

I have same problem, the green light is on and the screen is black. I have only used it about 10 times

Posted on May 23, 2008

Same problem with my tomtom 1250

Posted on Mar 25, 2008

I have the same problem with a tomtom 510. It happened this week. I too am going on a trip this weekend. Reset button did not work.

Posted on Dec 20, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My tom tom go 510 will not turn on. It is fully charged and green light is on when connected to power.

Posted on Oct 20, 2008

  • josh2004 Oct 20, 2008

    Tried the reset button and it worked. Could not find the button at first, it is very hard to find. It is located where the holder goes in, there is a cut out piece where it is. We used a paperclip, will keep it in the car for future use, Thanks.

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I've had the exact same problem with my TomTom One Third Edition and to fix it, I pressed the reset button located at the bottom of the device for 15 seconds, then pressed the On button for at least 5 seconds and it should turn on. It works like a charm every time but you have to press the reset button down for 15 seconds, followed by the On button for at least 5.

Posted on Oct 03, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I came to this site with the same problem read a few comments that said i should reset, went to the tomtom site and found out how to reset and it started working....Just try holding down reset button for like 20 secs..

Posted on Dec 10, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Tom tom will not turn on, it is charged the green light comes on but nothing on the screen I have used it only twice


you have blown one or two charging chips inside the tomtom through a faulty charging cable, it will need to be professionally repaired as the chips are very,very tiny and are hard to solder

Mar 12, 2011 | Tomtom GPS

1 Answer

The green power light on my tomtom XL is on and is fully charged however the screen wont turn on and remains black, it also makes no noise.


First you need to check if the battery is okay, try it on another tom tom gps receiver, if it is working and the screen wont turn on, then it means there is a hardware problem, probably the flexi ribbon that is connected to the screen is either loose or bad, this will require you to disassemble the tom tom and check for the flexi ribbon that connects to the screen, then you resit it or change the ribbon, that should do the job.
You can also try to reset the tom tom first before disassembling it. By pressing and holding the power on/off button for about 15 seconds, if that does not do the job, then you can go ahead and disassemble the tom tom.
Hope this solution helped

Dec 22, 2010 | Tomtom ONE XL-S GPS

1 Answer

My tom tom go 910 gps does not turn on after being charged for over 2 hours. there is a green light when i push buton to urn on but nothing appears on screen


HAVE YOU TRIED HOLDING DOWN THE RESET BUTTON WITH A PIN FOR ABOUT 15 SECONDS OR SO. IT IS A TINY HOLE LOCATED WHERE THE CHARGER PLUGS INTO THE DEVICE.

Aug 15, 2010 | Tomtom GO 910 GPS Receiver

1 Answer

How do i reset my tom tom one new version


How do i reset my Tom Tom One. green light on and charged top switch does nothing?

Mar 13, 2010 | Tomtom ONE 3rd Edition GPS

2 Answers

Hi, Tom Tom 710 has not come on for weeks.


it doesnt get better by itself. Despite having a green light doesnt mean it is charged. try changing the battery

Jul 05, 2009 | Tomtom GO 700 GPS Receiver

1 Answer

Tom Tom not working


hold the power on button down until it turns on, does this help, also being plugged into charger with green light coming on normally means that the unit is charged.

Jun 21, 2009 | Tomtom ONE GPS Receiver

1 Answer

My tom tom won't switch on


Try remove SD card from slot and press start button again, if tt start   you have problem with card (tt files) let me know how is going 
prchrzanowski@gmail.com

Feb 08, 2009 | Tomtom One Europe v2 GPS Receiver

1 Answer

Tom tom one v1 Loose power connector


If the problem exists both when you use the vehicle power connector and the usb cable to your computer, then you have to assume that the problem is with the socket on the One. If it's still in warranty, I would send it back to Tom Tom for repair. Contact customer support for repair information.

The link is as follows:

www.tomtom.com

Jan 26, 2009 | Tomtom ONE GPS Receiver

2 Answers

Tom Tom Go 710 - Won't turn on


not sure but try an other device on the car plug to see if it works??????????? could be the plug.

Dec 17, 2008 | Tomtom GO 700 GPS Receiver

Not finding what you are looking for?
Tomtom GO 700 GPS Receiver Logo

29,409 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Experts

LP

Level 3 Expert

489 Answers

k24674

Level 3 Expert

8080 Answers

Marvin
Marvin

Level 3 Expert

82322 Answers

Are you a Tomtom GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...