Question about SanDisk Sansa e250 MP3 Player

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Wont turn on screen remains black as in not on black and it stays this way even when plugged in

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1. Push the "Power" switch downward into the "Hold" position.
2. Press and hold the "Menu" and "Record" buttons at the same time until the device resets.
3. Push the "Power" switch upward all the way to turn it back on.
OR
1. Grab a steady hold around the device.
2. Push the "Power" upward and hold it there until it powers off.
3. Power the device back on by releasing the power switch and then pushing it upward again.
OR
1. Unscrew the screws on the back of the device (or simply push the lid off if it is a model without screws.)
2. Take out the batteries from the slot and wait until the screen goes black.
3. Insert the batteries the same way they were mounted and attached the lid again.
4. Push the power switch upward to turn on the device.

Posted on Oct 01, 2009

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Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe

You need to put the device into "recovery mode" before you run the tool.

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Then run the recovery tool. Select format when prompted.





Best of Luck.

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Only 2 suggestions here: 1) Make sure your HOLD switch is not enabled. 2) Try to update the firmware If neither of these work, time to send the unit back to Sandisk

Aug 09, 2007 | SanDisk Sansa e250 MP3 Player

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