Question about LG VX3400 Cellular Phone

2 Answers

LG-VX3400 Cannot edit contacts -- address book locked

The phone (LG-VX3400) is my wife's mother's phone, and she is 80 years old. She loves this phone, but she locked the address book, and we cannot unlock it. When I open the phone it displays *Restricted* on the display, but I cannot find this option in the Manual, talked with Verizon for an hour but they could not help. I even had a live chat with LG and they could not help. On the display, when you open the phone, just above the date and time is the word, *Restricted*. I even reset the phone via the menu, but it did not unlock the address book so I could make changes to the contacts. I think she accidentally locked the address book.

Posted by on

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • LG Master
  • 8,404 Answers

Couple things ... try the unlock code, hopefully it is not changed from default which is the last 4 digits of the phone number.

Do you use the backup assistant? If not, why not? Get it. It will back up the contacts list as often as you say and it is a free service. You must open an account at Verizon wireless ... go there for more details.

Lastly, if you cant get it unlocked, grit your teeth and do a hard reset. This will wipe the phone - contacts, appointments, notes, pictures. It will return the phone to factory settings.

If you dont know how to do this, contact Verizon at 1800 2 join in (I think)

If you have to hard reset, remember the back up assistant. Nice thing about this application is you can update your list of contacts on the WWW and then download to the phone. I have mine update in the middle of the night when there is no time charge.

I hope this helps you

a

Posted on Sep 30, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 25 Answers

It sounds like the phone was stolen...and the provider locked it.

Posted on Sep 30, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

One person in my address book contacts several times with several old numbers and his name several times how do i delete all but one


My daughter is Lisa Taylor!

I can tell you for iPhone and it will be similar on others.

Open Contacts - Click on the Outdated name - Click Edit - Scroll right down to the bottom which is out of view - Delete Contact.

Jan 21, 2016 | Cell Phones

1 Answer

My old phone contact need to copy to lg-x330 phone


You have not stated the Brand and the Model of your old phone. anyway the basic procedure remains the same for every cell phone.
Transfer your all contacts in the old phone to your sim card. Go to phone book/address book and then contacts. On the drop down menu you will find 2 options i.e. Copy Sim to Phone and Copy Phone to Sim. Click on Copy Phone to Sim. All your contacts will be transferred to Sim. Remove the sim from the old phone and insert it in the new LG phone. Repeat the above steps.This time you have to select Copy Sim to Phone. All your contacts will be stored in the new phone.

Dec 09, 2010 | Cell Phones

1 Answer

I cannot delete or edit existing contacts in my address book


Remove battery and reinsert (power cycle). I know, doesn't make sense but it worked for me and others.

Aug 27, 2009 | LG CF360 Cell Phone

1 Answer

Address Book Problems


okayyy my phone did the same thing when it was neww out of the box and all i had to do was turn it off take out the batteryy and then turn it back on..

Jun 12, 2009 | LG CF360 Cell Phone

1 Answer

LG shine CU720


master reset the entire phone

Aug 12, 2008 | LG Shine KE970 Cellular Phone

1 Answer

Save Photo to Contact in address book


All you have to do is go to your contacts and edit..Scroll down to picture on your selected contact and on the bottom of the screen you will see (L-to-R)Save,List,and Cancel..Goto List and its gonna ask you 1.No Picture2.Graphics3.New Photo(which means to take a new One) Choose one of those and your problem will be solved

Jul 03, 2008 | LG Shine KE970 Cellular Phone

Not finding what you are looking for?
LG VX3400 Cellular Phone Logo

621 people viewed this question

Ask a Question

Usually answered in minutes!

Top LG Cell Phones Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18407 Answers

kakima

Level 3 Expert

102366 Answers

Are you a LG Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...