Question about RCA OPAL M4001 MP3 Player

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My opal isn't turning on. When I connect it to my

My opal isn't turning on. When I connect it to my computer, the button lights come on but it doesn't do anything else. Is it dead or what?

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When the player is not responding first try next steps:
Step 1: Disconnect your Player
Step 2: Reset your Player

  1. If your Player uses AA or AAA batteries, remove them from the Player
  2. If your Player uses an internal battery, press and hold the POWER button for 10 seconds
Step 3: Hold down the PLAY key on your Player and connect it to the PC via a USB cable.

Step 4: Release the PLAY key when a progress bar and text, "initializing" appears on the Players display. If you cannot see the "initializing" text, please disconnect your Player and try again.


If previous steps did not help connect the player and backup the data from the player to the computer before reinstalling firmware.
Go to the download site for the M4001:
http://support.rcaaudiovideo.com/downloads.aspx?product=187
Select the firmware download execute file or use next link:
http://www.voxxsupport.com/images/downloads/OPAL_FWUtility_v2.3.0.exe
After downloading, execute the firmware utility. Now the player should have the menu reinstalled with all Media maps present on the player and all the rest of the memory free for transfers.

M4001 manual:
http://www.voxxsupport.com/images/manuals/M4001/media/M4001_UMEN.pdf

Need more help ? Just post a comment.

Posted on Oct 01, 2009

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