Bissell Healthy Home

I had the same issue after using it daily for over a year. I checked everything and found no clog. I brought it to a vacuum cleaner repair center and they found a clog in the motor. It cost me $25 and was well worth it. I love this vacuum

1. Make sure the hose attachment is pushed all the way down into its receptacle. It will click softly when it's all the way down.

2. Detach the hose from the machine. Do this by twisting the grey fitting on the back of the machine. (Note: leave the attachment end of the hose plugged into the machine) Turn the machine on. Hold your hand over the hose fitting. If there's strong suction then there is a blockage in the hose.

3. If not, check in the fitting to see if something is stuck in there. On the back of the machine there is a long clear tube that travels down the back of the machine. Sometimes larger peices of paper get stuck in there. If something is in this tube, take a phillips screwdrive, remove the 7 black screws off and remove the blockage. Reassemble and try the machine.

4. There are two filters on this machine. The one that may be clogged and affecting the suction is located below the canister in the front of the machine. Simply pull ouot the tray and reomve the grey foam filter to clean. Rinse it out with warm water then allow it to dry. Replace in its tray then slide the tray back into the machine. The other filter is the HEPA filter and has nothing to do with the suction of the unit. It is an exhaust filter and does need to be changed at least once a year. It filters the air coming out of the machine. The first few times we used ours the whole house smelled "clean". Whne a new filter is placed in the machine that "clean" snmell returns. The filters are $25 apiece at Amazon.com.

5. As a maintainence item, remove the canister as though you were going to empty it. Place it on the ground, locate the two buttons (one clear plastic/one blue) on the front and back of the canister and remove the clear plasctic housing. This will allow you to clean the hundreds of little holes on the grey surface of the top of this section. (This looks like a circular colender.) To clean this, use an old toothbrush and scrub the dust and stuff into your grabage can. I do this once or twice a year. (Since I have a Shop Vac in the garage, I use this instead of a toothbrush.)

Hope this helps.

Personally I would look at possibly getting a more solid machine, I have found alot of my customers have a similar problem that is recurring.