Question about Baby & Toddler Car Seats

1 Answer

Cannot install software

Tried to install the software that was provided with my new Photo keychain. Need help

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 205 Answers
Re: Cannot install software

What keychain? What happens when you try to install? What Operating System are you using?

Posted on Dec 19, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Cd will not install

Here is what you can try. Open 'This Computer' and explore the cd, in this map there must be a setup file. Open it and youre setup should run normally.

Dec 26, 2008 | Baby & Toddler Car Seats

1 Answer

Innovage digital photo keychain

do you unmount the keychains properly?
did you manage to put the files on an usb stick?

Dec 17, 2007 | Baby & Toddler Car Seats

1 Answer

Photo viewer doesn't find the pictures stored on my computer

I had the same problem. What I did was in My Pictures, I selected the ones that I wanted to use for the keychain. Then, I downloaded them to a new folder (renamed the folder). I highlighted the new folder and sent "moved to" the C drive. Once I went back into photoviewer, I was able to see the folder after I double clicked on the C drive and the pictures were there. I hope this helps you!

Dec 05, 2008 | Baby & Toddler Car Seats

3 Answers

Sharper Image Digital KeyChain

The software on the CD never worked for me but when I downloaded the software from the website it's worked perfect...

Jul 17, 2008 | Baby & Toddler Car Seats

1 Answer

Digital photo keychain

try looking foe e drive accessibility.

Feb 06, 2008 | Baby & Toddler Car Seats

2 Answers

Cannot get keychain to turn on when dissconnected from computer

Sounds like your battery is dead.
1. Please note that when charging from your USB cable to the computer, full charging time will take up to 7 hours. If you are charging using your own DC car charger or AC wall adaptor,
charging time will be much less and will take up to 3 hours.

2. Indicator light will turn green when charging is complete.

Jan 06, 2008 | Baby & Toddler Car Seats

1 Answer

The Sharper Image Digital Photo Album with keychain USB 2.0 rechargeable

Visit this website and re-download the must click yes when prompted to delete previous version....mine worked fine after

Dec 28, 2007 | Baby & Toddler Car Seats

1 Answer

Innovage digital keychain

The original software will work with Windows Vista.

Dec 25, 2007 | Baby & Toddler Car Seats

23 Answers

Innovage Digital Photo Album w Keychain driver

Summary of Solutions posted here and elsewhere:

I just received a Innovage Digital Photo Album Keychain as a gift and ran into some of the issues posted here. I am going to summarize the solutions I have come across in hopes they will help others.

Installing/obtaining the software:

The keychain requires you to use custom software to upload pictures. The keychain includes a mini-cd with the software. If you have a computer with a slot loading cd (i.e. laptop, imac, mac-mini, etc) do not try to put the CD into your computer, it may become stuck! Either call the service line and order a full size cd, or try downloading the software from either:
Coby DP-151 software
Digital Foci - Pocket Album software
(While these are different digital photo products, the transfer software appears to be same as the Innovate software)

The software should be installed before you plug in the keychain into your USB port.

Software Issues:

Some users have complained that they can't see the whole transfer window. You might have your screen resolution set too low (like 680x480 or 800x600) try increasing to 1024x768 or bigger.

Finding photos: The software is quite simple, it does not integrate with your photo software (e.g. iphoto) it simple reads image files. You will need to point the software to where your photos are stored on your computer. For most people this is either "My Pictures" or simply "Pictures" folder.

Transferring photos: There have been some recommendations to transfer the photos to the keychain in small batches (like 6-10) rather than queuing up 60 images to transfer all at once. Apparently the software has crashed on some peoples machines when transferring many images.

Device Issues:

Charging: The device has an internal battery, it must be charged via your computers USB port. In must be in the charge mode, it will not charge when it is in the update mode. When you first plug the device into your USB port a menu should come up on the screen. You can use the arrow buttons to change the selection, then press the power key to select your choice. For charging you should select "USB Charge". In this mode the keychain will display images and won't let you power off. The red light will supposedly turn green once the keychain is fully charged.

Transferring images:
The keychain must be in the "USB Update" mode before your software will talk with it. Try unplugging the keychain, plug it back in, wait for the menu, use the arrow keys to select "USB update", press the power button. Now try running your transfer software

Bad USB cables: Many people have reported that the supplied USB cable doesn't work. If you are having problems with charging or transferring images, first try another USB cable from a similar type device if you have one (many cameras have the same sized mini usb connectors)

Hope this helps someone!

Nov 30, 2007 | Baby & Toddler Car Seats

Not finding what you are looking for?
Baby & Toddler Car Seats Logo

Related Topics:

43 people viewed this question

Ask a Question

Usually answered in minutes!

Top Baby & Toddler Car Seats Experts


Level 3 Expert

3018 Answers


Level 1 Expert

7 Answers

Jennifer Rock
Jennifer Rock

Level 2 Expert

105 Answers

Are you a Baby and Toddler Car Seat Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides