Your power switch might have become detached from the motor. you will need to get that fixed. if that is not the problem, then take off the head to where you see the fan. turn the vacuum on, and press the safety switch. if the motor turns on, then you just need to make sure that the head is on right. if it doesn't turn on, take it in for service immediately!!
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you need to change belt on brush and also check for locked up bearings on brush roller and or debris lodged between brush and guard dislodge if need be or replace bearings on brush roller if they are bad
Hi there, I am sorry to hear you are having difficulty with your DC21. Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filter needs washing or your machine is blocked. However, after 1-2 hours the machine has cooled and can be turned on again. If your machine cannot be turned on and over two hours have passed since it initially shut down, please call us so we can provide further assistance. We can be reached at 1-866-693-9766 in the US or 0800 298 0298 in the UK. Best wishes, Jessica
Take the front off the vacuum and check inside both the front portion and the canister for additonal clogs. Sometimes something will get caught in the impellor, causing the motor to overheat. Since there's little suction and the smell, I'd guess this is what happened.
orecks have a plastic fan inside and everything you pick up hits it, sometimes things can get stuck in there or break the fan locking up the motor. With the machine off, poke around where the dirt goes into the motor, behind the roller and see if you can pull anything out.
No you vacuum tub is clogged. Shut off machine and remove hose where attachments go. Use a long handled kitchen appliance like a spaghetti stir to work the jam back and forth. You will be amazed at what comes out. Then remove string etc from the brush assy on each side so it can move fast again. You'd be surprised at how many of these calls I get and they can be fixed at home!!! Good Luck Matie!
the front of the machine ( the peice that holds the brush roller ) and the bag unit are part of a safety system that will only let it turn on if both are locked firmly in place, after checking that examine the cord, look for any burn marks especially at the plug and where the cord clips into the retainer on the handle and if you can where it plugs into the machine but you will probably need a set of torx screwdrivers for that. if there was any funny noises before it shut off the kids could have damaged the motor, and just because the belt isnt broken it can still get burnt and make a bad smell change them ever six months to a year
Generic problem for all Vacuums Hoover vacuum turned off and Hoover vacuum turned off and won’t go back on I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure Not knowing the model number – or if it is a canister or upright --- you may have a defective switch and would need to replace it – check with you local vacuum cleaner dealer in your area or in the yellow pages or call the Hoover Co for further assistance http://www.hoover.comTelephone Contact our Customer Service Department at 1.330.499.9499 Monday through Friday 8 a.m. - 7 p.m. EST