Question about HP Officejet Pro L7680 All-In-One Printer

2 Answers

Exactly the same frustrating problem. New cartridge = no ink

Help! No idea what to do. Printer refuses to recognize new cartridge as full. Say empty and will not print. Any suggestions??

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  • musiclady535 Oct 02, 2009

    Thank you both for your responses. I removed the unrecognized cartridge, which was brand new and HP, turned the printer off for 3 days - let it rest - turned it back on last night to fax something. Had to put the cartridge back in in order for the printer to allow faxing ~ and ~ it recognized the cartridge and worked perfectly!! Go figure . . .

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HP is very sensitive to most "replacement brands". I would try original HP brand ink.

Posted on Oct 01, 2009

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Two possible causes..

1. The cartridge chip is telling the printer that it's expired

or..

2. The rubber bulb in the base of the cartridge can be pushed all the way in without any ink leaving the cartridge. If that's the case the non-return valve in the cartridge itself has failed. This condition results in the printer thinking it's empty so you need to take the cartridge back to the supplier and get a replacement.


Hope that helps even if I've missed a third possibility.

Posted on Sep 30, 2009

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