After the machine beeps "ready" the filter is still full of water

This is a brand new machine from a retail store. When I run the machine, it will brew coffee into the pot, and then beep. But the filter is still full of water and the pot is only half full. I can pull out the filter, but the water remains.

I ran it the first time with water only (and a paper filter), like the instructions said to do, and had the same problem. I had to actually turn the coffee maker upside down and drain out the water. Now that I made coffee in it, and it did it again, I'm not quite sure how to get the "coffee water" out of there!

Thanks,
Barbara