Question about Toshiba Satellite M45-S265 Notebook
The cd/dvds are not playing. I believe they are spinning but the window in which I can use the controls such as play etc does not allow me to play. However, the 'eject' button is lit and when I select it, the player opens.
The only thing that I can think of that might have made this happen is a 'copied' disc of MS office. When I tried to install software from that disc, the machine crashed. Since then, the cd/dvd player has not worked.
I am not an expert by any stretch of the imagination, but I suspect it is a software problem...?
Click on the link below to fix the issue.
CD/DVD drive not working
Posted on Sep 01, 2010
Follow this article to fix the issue:
Posted on Apr 23, 2009
Hi, this issue is known deivce problem from Microsoft eventhough you are using Windows Xp or Vista the CDW/DVDROM is not detected and does not appear in My computer icon. This can be easily fixed by a registry tweaks.
The error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)"
Please click on this link http://support.microsoft.com/kb/929461/en-us and then delete the upper/lowerfilters which is blocking the CDW/DVDROM to appear on your windows. Please do not delete the upper/lowerfilters.bak files juts leave it on the registry.
Hope this helps!!!
Posted on Sep 18, 2008
Anybody can help me my toshiba loptap m45-s265 wont read and play any disc, I was think that my dvd/cd driver damage i dont think so because i buy and install the external dvd/cd drive but same error. see below error.
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Please advice how to fix the error.
Posted on Dec 24, 2007
Try to get an Windows XP or Vista CD.
Boot the computer with the cd on drive.
Be sure to select to boot from CD in setup(F2 key I think) or boot menu (F9 key I think)
If the computer boot from CD, probably you have a software problem, else your drive is damaged.
Posted on Dec 19, 2007
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