Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: Install cartridge
I did a master reset and now it will print but the ink level for the yellow cartridge still shows "empty" even though it is a new one but at least it prints for now anyway.
Turn off printer and unplug.
Hold down "OK" button and "Help" button and plug in at the same time.
Turn on printer and wait for reset to finish.
It worked for me. Hope it works for everyone.
Posted on Oct 08, 2008
I had the same problem, even when I only selected grayscale printing, my printer would use all 3 colors to make black, and my black cartridge would never get used. Try this:
On printing preferences change your Media Type to Transparency.
This should solve the problem and stop robbing your color tanks when you just want black
Posted on Oct 16, 2008
You need to boot the printer into service mode.
Hold down the roll/source button and the info button while you are powering on the machine.
This should get you booted into the service menu where you can then access the replace printhead function
When you have successfully replaced the printhead, reboot the printer to get out of service mode,
You may also want to check the firmware version of your printer and update it.
Updates can be found on the Canon website
Posted on Jan 27, 2009
I had the same problem, after replacing both black cartridges. I solved the issue by running the print head cleaner. Below is the link to the instructions.
For PC: http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=17406
Posted on Apr 27, 2010
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