Try a hard reset first: power off the phone, remove the battery completely and leave it out for at least a full minute. stick it back in and try it again. if its doing the same thing, you could try going to blackberry.com, searching for Software, choosing your phone model from the list and following the instructions to download and reinstall the handheld software - you can ask for more information on those steps if you'd like. still not working after that - the phone will probably need to be replaced.
60 views
Usually answered in minutes!
×