Question about Casablanca Fan Versa Touch2 W-72 Remote Control

3 Answers

Casablanca fan stopped working suddenly, both fan & light

The fan has worked fine for a year and then suddenly it stopped working, both the fan and the light. We've taken it apart, replaced the receiver and reset it, disconnected the power supply and still ... nothing.
Anyone fixed this problem???
Thanks!

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  • freethegerk Sep 29, 2009

    The fan is W-505 with the prime touch system. We have tested the power and it's working properly.

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You must 'reset' the remote. I've had it happen quite a few times.
1. Turn off power to fan. Then back on.
2. Using remote cycle the following fan buttons from high to med to low, then from low to med to high again. That 'should' fix the problem.

Posted on Dec 30, 2009

  • 3 more comments 
  • leithjim Sep 18, 2010

    As mbond24 says above, with power off to the unit, first take the battery out of the remote and push any button (gets rid of any electrical memory). Put battery back in, turn on power to the unit, then cycle from high to medium to low with about 1 second in between. I did not have to press low to high afterwards. Could be some remotes/receivers are slightly different.

  • CFancher Dec 10, 2011

    THANK YOU LEITHJIM! You're a God! Worked like a charm! If only I had known this a month ago, I wouldn't have had to live in the dark!

  • psweath Jul 22, 2012

    This solution worked great with my Casa W63 AdvanTouch remote. I cycled through the fan speeds, and then when I hit the Light button, the remote was fully functional again. I also did the first part of removing batteries and pushing buttons. Thank you for the solution!

  • psweath Jul 22, 2012

    This solution worked great with my Casa AdvanTouch remote. After cycling through the fan speeds, hitting the light button did the trick. I also did the step of removing batteries and hitting a button or two.

  • Charlie Davis Sep 09, 2012

    Worked on my Casa W-505. Thanks for posting.

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Try to bypass remote sensor by direct wiring the fan also make sure power is reaching it you may have a power problem!!! Check wire nuts to make sure they are secure!

Posted on Sep 29, 2009

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Contact FanManLighting at 1-866-600-3267. Ask for Jason, he has 21 years experience with Casa and is very familiar with prime-touch. Parts are also available at their website www.FanManLighting.com

Posted on Oct 17, 2009

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