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I have a brother multi function machine. mfc-9840cdw. i keep getting "print unable error 32." I took the machine apart as told by brother, however i didnt find anything and it didnt fix the glitch. help!

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Print Unable 32
Turn the power off and then back on again.
Density sensor shutter performance malfunction
User Check
- Check if there is a scratch, dirt or the like on the belt unit. If there is, replace the belt unit with
a new one.
Step Cause Remedy
1 Harness connection failure of
density sensor holder ASSY
Check the harness connection between the
density sensor holder ASSY and registration relay
PCB, and the one between the registration relay
PCB and engine PCB. Then, reconnect them.
2 Harness connection failure of
density sensor solenoid
ASSY
Check the harness connection between the engine
PCB and registration relay PCB and reconnect
them.
3 Density sensor holder ASSY
failure
Replace the density sensor holder ASSY.
4 Transfer HVPS PCB unit
failure
Replace the transfer HVPS PCB unit.
5 Engine PCB failure Replace the engine PCB ASSY.

Posted on Sep 29, 2009

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1 Answer

PRINT UNABLE 32


This usually works.

MFC- 9440, 9840cdw Print Unable 32



Usually caused by a sticking density sensor solenoid and can easily be repaired.

  • Remove the rear cover

  • Remove the fuser

  • Remove the Hi Voltage PCB

  • Check the angled density sensor window for sticking. When you move it, it should spring right back. If it hesitates at all, repair the solenoid.

  • Remove the old foam and replace it with adhesive labels.

  • Reassemble machine and test.








Apr 09, 2014 | Brother MFC-9840CDW Laser Printer

1 Answer

Print error 32


Hi jodi,
Go To Below official Brother Printer Page For Your problem,
How do clear the message Print Unable 32 from the LCD di Brother Still having Problem Then follow Us For
Brother Printer Support

Jan 29, 2014 | Brother MFC-9840CDW Laser Printer

1 Answer

I haved an error message on my Brother MFC-665CW--unable to print 51


in my printer brother mfc-7340 when i coping with machine after some time display will show print unable with error code 72 what i will do? plse tell me;

Apr 07, 2013 | Brother Multi-Function Center MFC-665CW...

3 Answers

Print unable 32 error message


The message "Print Unable 32" or "Machine Error 32" will appear on the LCD display if paper or labels are stuck inside the printer or drum unit.

Follow the below link to fix Print unable 32 error message on Brother MFC-9840CDW Laser Printer

http://tinyurl.com/print32
All the Best...

Dec 09, 2010 | Brother MFC-9840CDW Laser Printer

1 Answer

Brother 240c


I got one of these from a friend who couldn't get theirs to work. I got an error message that alternated between "print unable 50" and "print unable 30". I called Brother and checked on-line for a solution. Nothing helpful. So I took it apart, (after unplugging it from the power outlet), just a few screws and snap locks really, wasn't too hard. When I got the black case, the body of the MFC, off I found a clear guide ribbon that rests in a track on the back of the print head resting on top of the print-head assembly. I put the ribbon back in the track and reassembled the MFC. I think a bad paper jam pushed the ribbon out of the guide track on the print head . All the errors are gone. There are no instructions for the dis-assembly, but its not hard.


a18573f.jpg The screws, (8-10 screws in all), aren't hard to find, just the two screws hidden under the open hinge as shown here. You have to unplug some circuit connectors too. This method is best done by someone comfortable with taking the MFC apart.

Or if you have small hands, you could probably get it to catch with your fingers in the opening for the print head as shown above, but I didn't get it repaired that way. Good luck. Post the results if you try to fix it.

Sep 18, 2008 | Brother Multi-Function Center MFC-240C...

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