Question about Office Equipment & Supplies
Print Unable 32
Turn the power off and then back on again.
Density sensor shutter performance malfunction
- Check if there is a scratch, dirt or the like on the belt unit. If there is, replace the belt unit with
a new one.
Step Cause Remedy
1 Harness connection failure of
density sensor holder ASSY
Check the harness connection between the
density sensor holder ASSY and registration relay
PCB, and the one between the registration relay
PCB and engine PCB. Then, reconnect them.
2 Harness connection failure of
density sensor solenoid
Check the harness connection between the engine
PCB and registration relay PCB and reconnect
3 Density sensor holder ASSY
Replace the density sensor holder ASSY.
4 Transfer HVPS PCB unit
Replace the transfer HVPS PCB unit.
5 Engine PCB failure Replace the engine PCB ASSY.
Posted on Sep 29, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 06, 2016 | Brother MFC Office Equipment & Supplies
Dec 30, 2014 | Brother Office Equipment & Supplies
This usually works.
MFC- 9440, 9840cdw Print Unable 32
Usually caused by a sticking density sensor solenoid and can easily be repaired.
Remove the rear cover
Remove the fuser
Remove the Hi Voltage PCB
Check the angled density sensor window for sticking. When you move it, it should spring right back. If it hesitates at all, repair the solenoid.
Remove the old foam and replace it with adhesive labels.
Reassemble machine and test.
Apr 09, 2014 | Brother MFC-9840CDW Laser Printer
Jan 29, 2014 | Brother MFC-9840CDW Laser Printer
Oct 24, 2013 | Brother MFC Office Equipment & Supplies
Apr 07, 2013 | Brother Multi-Function Center MFC-665CW...
Dec 09, 2010 | Brother MFC-9840CDW Laser Printer
Nov 12, 2010 | Brother MFC-9840CDW Laser Printer
Sep 18, 2008 | Brother Multi-Function Center MFC-240C...
57 people viewed this question
Usually answered in minutes!