Question about Maytag Neptune MAH5500B Front Load Washer
This may be due to a worn belt (squeeks when changing speed), Faulty dampers - (banging about), constant rattling (rear bearing), or a motor on it's last legs (replace motor).
Most faults can be fixed by replacing those listed.
Posted on Sep 29, 2009
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Posted on Jan 02, 2017
If you are talking about a loud sqeaking noise, this is usually attributed to a worn snubber ring and/or brake assembly. You cannot lubricate the snubber to get rid of the noise. In fact, you may damage the washer if you do. A small amount of corn starch can be sprinkled under the bottom tub support where the snubber ring is to get rid of most noise related problems (this will be the bottom round plate where it meets the casing of the machine). However, if the snubber is worn too much, or if the brake assembly is worn they must be replaced. I would recommend replacing the following parts:
Brake Stator: 1057484 Price: $7.45
Brake Rotor and Lining: 1032674 Price: $16.70
Snubber: 1055142 Price: $4.35
Brake Removal Kit: 997909 Price: $99.40*
*Brake removal tool is required in order to remove the brake assembly and/or to replace the snubber. There is a 200lbs spring located under the Brake Stator that must be compressed PRIOR to removal or you could cause injury to yourself.
You can find all your parts and information at repairclinic.com. I am not affiliated with the website. I am merely recommending them because I have used their service before. Plus, they use the same repair parts as your major appliance repair companies, but at a lower cost.
The parts required to make the repairs aren't very expensive, but the tool required to do it IS. Also, if you've never worked on this type of washer before, this is not a job that I would recommended to the average do-it-yourselfer. Maytag is real good abpout providing the necessary instructions with their parts, but this is a bit involved.
Post back with comments and let me know if this helps you.
Posted on Jan 29, 2008
Most noises from a washing machine occur during the spin cycle. If you hear loud thumping/or sound
during the spin, the load of clothes may have become unbalanced. Stop the washer and
redistribute the clothes, then re-start it. Repeat these steps if necessary.
Posted on Dec 12, 2008
This is a fault that resides within the motor control board. you will need to replace this failed module asap if possible. it has failed.
Posted on Jun 15, 2009
This is difficult to work out as there are so many different symptoms. Here are my thoughts -
Dust from carbon rushes is black. Grey dust usually comes from a loose concrete weight. Loose tub weights are rare on this model but they cause a loud knocking noise which is often worse when the washing machine is revving up to spin and dying down from a spin (suspension problems are also often worse at this stage too). It's not normally a metallic sound though.
If the noise is coming from the motor banging against the sides of the machine then it will make the machine move when it happens. The whole machine may jump or move to one side. The motor often thumps the side of the washing machine on Hotpoint washers where the motor is fitted at the top of the tub and over to the right hand side. This is a daft place to fit a motor and only Hotpoint / Credo did it. I think they've eventually stopped now though.
It is normal to be able to push the drum to the side so that the motor hits the casing. If the suspension has gone, the tub should be twisted and leaning to one side more than the other or it just could be very loose. It's difficult to check suspension if you don't know how it should feel.
If the noise is coming from the inner drum hitting the heating element or throwing an object like a £1 coin (trapped between the inner drum and the outer tub) around, then the washing machine will be stable but the noise would still be a horrible metallic knocking. This is one because I suspect.
If the carbon brush is charred (as in these Hotpoint & Credo carbon brush pictures) then it's definitely faulty and needs replacing. This could cause the machine to bang about violently on spin but it normally wouldn't.
As for the clothes being covered in black marks. (Washing (laundry) is still dirty or has marks on it (marks on clothes) ). This sounds potentially ominous as it could be that the inner drum is catching on the inside of the outer tub which is often covered in gunge. As clothes are pushed through the holes in the drum on spin, this could cause them to scrape on the inner tub and pick up greasy marks. Check for play in the drum by lifting it up and down from the front. It should only lift up a mm or so. Then turn the drum so that one of the drum paddles is at the bottom. Pull the drum toward you at the point of the drum paddle. It shouldn't have any play in it. Turn the drum round and test the other two as well. If the drum spider and shaft has a crack in it then one or more of the arms will allow excess play when you pull the drum at the paddle points.
Carbon dust from a motor could never get onto clothes.
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Posted on Aug 13, 2009
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