Question about Epson PictureMate 500 InkJet Photo Printer

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I pulled stuck envelope out the wrong way. Printer is broken.

Can I fix it?

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  • rioglen
    rioglen May 11, 2010

    can you specify the correct error message on the printers lcd screen? there will be an error message that will appear on it

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1 Answer

Can see envelope that is stuck by opening the front--cannot easily pull it out--how had can I pull? This is the HP 7520 printer.


You need to open the back panel of the printer, and should then be able to remove the envelope from the feeder roller mechanism.

Oct 20, 2014 | HP Photosmart 7520 All-in-One Color Inkjet...

1 Answer

An envelope I was printing got stuck, so I pulled it out. Now I get a 5100 error when i try to print. It says there's something wrong with the mechanism. I tried turning it off for a while than on. It...


Solution 1:
Look inside for a tiny object like a piece of paper, a staple...e.t.c. It is possible the envelope ripped while you were removing the envelope

Solution 2:
There is a thin plastic strip running across the width in front of and below the drive belt: there are fine black vertical lines on this strip. If the strip gets a piece of dirt on it, you get an error during the start-up sequence.

Gently clean this strip with a damp lint-free tissue.

Dec 17, 2010 | Canon MX300 Office All-In-One Printer

1 Answer

I have got an envelope stuck in the envelope slot.


You will need to carefully remove it and avoid using any sharp objects when doing so. Turn off the printer at the mains while doing this. All traces of the envelope will ned to be removed as the printer will then report a paper jam if not and not operate until all traces are removed.

Sep 30, 2009 | HP PSC 950 All-In-One InkJet Printer

1 Answer

I have an Epson C88 and when I tried to print an envelope it went partway in and got stuck. It was not far enough in that I could pull it on through so pulled it back. Now the ink light and the paper jam...


while you pulled the envelop away did the envelop come out intact, or did it get damaged, if it was not damaged, then just restart the printer, you issue should be fixed.

If the envelop was damaged its likely that there is a paper piece stuck iside, which is tough to remove if you are not an expert. in such scenarion seek professional help

Jul 17, 2009 | Epson Office Equipment & Supplies

1 Answer

My lexmark will print page, business cards, labels, pics, etc. But it will not print envelopes. Looks, sounds, and acts like its printing. But when it spits out the envelope nothing is printed on it.


There must be an issue with the size of the envelope the printer is expecting. If you're using Microsoft Word, check under "Letters and Mailings" and then "Evevolopes and Labels" to check the size you have set the envelope to. Perhaps its also a setting in File and Page Setup or in the printers own settings under Control Panel and Printers. Sorry for not being of more help but if its not jamming or giving an error then its probably just set to the wrong envelope size.

May 17, 2009 | Lexmark X2600 InkJet Printer

1 Answer

Hp l7580 carriage jam - how to fix it


use the back door for printer and you can remove the envolupe

May 04, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Envelope stuck inside of printer Dell Photo AIO Printer 926. Can see it down inside from the loading side but no where else and it won't print anything else (won't load the paper). How do I get to the...


Raise the scanner lid as if you were going to change the ink cartridge. You should be able to see the stuck envelope -- just grasp it and pull firmly to remove it.
For suggestions on avoiding paper jams, please go to Dell's support page
Please rate this solution if you find it helpful!
~~Cheryl

Dec 22, 2008 | Dell 926 All-In-One InkJet Printer

2 Answers

Message says envelope is the wrong size


I would go for a quick fix and uninstall the printer and reinstall it. But first, just try resetting it by turning it off, unplugging all cables and usb cords, replug it and turn back on. If no good, then do the above. Good luck.

May 29, 2007 | HP Photosmart C3180 All-In-One InkJet...

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