Question about Verbatim SmartDisk Firelite Portable USB 2.0 250GB GO 5400 rpm/tpm 250 GB Hard Drive

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I have an external hard drive back up, Verbatim, Model USB320 and my computer does not recognize it being attached.

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Hello

A few questions that may confirm problem.
Does your computer seem to know that something is plugged in?
Or does it say that it does not recognize the device?

Well, if the computer actually knows that a device has been plugged in, but you just cannot see the device in my computer, here is how you fix that. Just follow these steps:
Control panel
Administrative tools
Computer management
Storage
Disc management

Now you should see your device presented in the schematic below.
Right click on the device and assign a new drive letter.

If your computer states that it does not recognize the device, try plugging it in one of the back USB ports of the computer. Please rate this.

Best regards

Posted on Sep 29, 2009

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I had a simliar problem. This is how I fixed it in XP;

Remove any attached external devices except the one having the
problem.

Go to:
1. Control Panel
2. Administative Tools
3. Computer Management
4. Under Storage right click on "Disk Mangement"
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7.Select " change drive letter and paths " and follow the instructions.
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9. GOOD LUCK

I acutally had this problem with two different drives. I fixed the first one using the instructions above. But the second drive didn't even show up in Disk Management. I had to return it for a new one.

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