Question about Xerox Phaser 8500/DN Printer
You have a Cyan ( blue) ink stick stuck or a broken ink stick in the ink loader.
Check the cyan slot carefully, one of the sticks has not moved properly, The machine is not seeing the ink loader moving indicating a stuck cyan stick, Here is the info.
Ink stick count faults (error code 09,03x.4x) are declared when the printer melts 2.5 ink sticks without tripping the color's ink out flag. The ink out flag is used to physically count ink sticks passing thru the ink loader.
Verify that the ink sticks are Xerox 8500/8550 ink sticks. Manually verify that the ink stick are correctly loaded and are able to advance in the ink loader chute. Check for broken ink sticks which can fool the ink out (ink stick counting) sensor.
The ink stick count fault can only be cleared by powering up the printer in internal diagnostics mode. Then scroll and to the Functional menu item Clear ICS Fault.
Posted on Dec 19, 2007
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 20, 2018 | Office Equipment & Supplies
Oct 12, 2015 | Exercise & Fitness
May 05, 2014 | Health & Beauty
Dec 02, 2012 | Sewing Machines
May 25, 2011 | OKI C5200n Laser Printer
Mar 05, 2010 | Dell Inspiron 1501 Notebook
Aug 19, 2009 | Clarion DXZ465MP CD Player
Apr 27, 2009 | LG WM2277H Front Load Washer
Jun 30, 2014 | Xerox Phaser 8500/DN Printer
Jun 04, 2014 | Xerox Phaser 8500/DN Printer
746 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: