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Sanyo vpc e1090 says lens error 0x0311 when i turn it on how can i fix it

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I have one of those and had the same message. Go to the menu and then into the "settings" section. One of the settings will be "digital zoom". You will have to enter into that setting and set it to "ON". Worked for me!

Posted on Jul 09, 2010

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I am getting this error message as soon as I turn my camera on and then it immediately powers down. I can not get to the menue to change my digital zoom settings. Any other suggestions? I've only had this camera since April or May of 2010.

Posted on Aug 07, 2010

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I have a sanyo vpc e1090 digital camera. it is reading lens error 0x0000 when it is turned on. it makes a hum noise then shuts right back off.


The lens is stuck. If you can't GENTLY pull it open, try lightly tapping the camera on a firm surface to see if it dislodges any debris. If that won't work it must go in for repair.

Oct 13, 2014 | Sanyo Cameras

1 Answer

I have a sanyo vpc-e1090 which displays a Lens Error 0x0311. The camera powers up then shuts down. I am unable to get into the menu to check any setting. Any ideas on how to fix this issue?


Maybe the lens are blocked.
Try :
1.- Turn OFF the camera and push softly the lents
2.- Turn ON the camera and PULL softly the lens.


Is importan to people who share knowledge hear your comments or received rate points

Sep 16, 2011 | Cameras

1 Answer

When we turn on our Sanyo VPC E1090 digital camera the lens does not appear to come out completely & we get an "lens error 0x0311" message on the screen then it turns off. WHAT IS WRONG!! ...


If lens does not appear to come out completely and camera gives error that means lens mechanism got broken internally and lens assembly will be replaced to solve the issue.
Lens replacement is not user level repair and local camera repair shop[ will do this job for you if camera is out of warranty.
Thanks.

May 28, 2011 | Sanyo VPCE1090 Digital Camera

1 Answer

BOUGHT A SANYO VPC E1090 RECENTLY BEFORE GOING ON PILGRIMAGE TO ISRAEL ON JAN. 6TH.BUT STOPPED WORKING ON THE 10TH WITH THE SCREEN SAYING LENS ERROR 0 X 0311.


I would not try to fix this myself, as to do so would void the warranty. The camera is quite new, so you should be able to get your money back or a replacement or at least have it fixed for free.

There is a possibility that the supplier will say that you dropped it or got sand in the sliding parts of the lens, making it user damage rather than a warranty fault. I hope this was not the case. Sometimes your home or travel insurance will cover damage to items like this.

Jan 27, 2011 | Sanyo VPCE1090 Digital Camera

1 Answer

Hello! I have a SANYO VPC E1090 digital camera. When I turn iton the LCD screen has a red bar across the top and says "Lens Error 0x0311" and then powers down. Do you have any suggestions other than...


The lens error refers to a 'binding' in the mechanism for focusing.

The camera will not operate if this error exists. So, it's important for the owner to try to seek repair service for the camera.

http://us.sanyo.com/Customer-Support-Service-Center-Locator

Aug 07, 2010 | Sanyo Cameras

1 Answer

Camera says Lens Error: 0 x 1301 when I try to turn it on.


My Sanyo Digital Camera E1090 is saying lens error 0 1301 what can I do to fix it please

Jul 10, 2010 | Sanyo Cameras

1 Answer

Sanyo vpc s1275 lens error 0x0311 as soon camera is turned on screen shows lens error 0x0311 and turns off


Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

May 06, 2010 | Sanyo VPC-CG65 Camcorder

1 Answer

Sanyo vpc s1275 lens error 0x0311


Hi there, 

Well lens errors are very common in these digital cameras. Usually it's sand or grit interfering with the lens extension mechanism. 

Check the below link to do a try to correct it -

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

If further you have the same problem it means there is a gear-motor alignment of the lens which moves in and out with the help of motor. This part is replaceable at an authorized Sanyo Service Center. Aprox repair cost is $120.

Good Luck!!

Jul 30, 2009 | Sanyo VPC-CG65 Camcorder

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