Question about LG 24 in. LDS 5811 Built-in Dishwasher

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Soap not dispensed and dishes not washed

The soap holder does open, but the water does not disolve or distribute the soap. Have cleaned all the jets, added salt, checked everything possible, but no luck. Help please.

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Re: Soap not dispensed and dishes not washed

Water is getting past the gasket during the start up cycle. by the time the door opens, the water has caked up the soap. also, its not clear when in the cycle the door is opening.
try using liquid soap.
also, take a peek just after the machine has finished filling and starts washing to see if the door is opened on the soap disp.
good luck

Posted on Dec 28, 2007

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I have a ge quietpower 3 dishwasher. Lately it has stopped cleaning the dishes. Sometimes the dispenser tray doesn't open. Sometimes it does open and the soap pac hasn't disolved.

Make sure your water temperature is hot enough to dissolve the soap. Generally, the water temp. should be 140 degrees. Run some hot water at the tap before you turn on the dishwasher. This will assure that hot water is in the dishwasher as soon as you start it. Be certain that there aren't any large pieces in front of the dispenser tray. Sometimes casserole dishes, frying pans or baking pans can block the door and prevent it from opening.
Also, the sprayer arms might be clogged with bone fragments, peelings, bits of paper, etc. If this is the case, you'll need to remove the sprayer arm, flush and then check the jets. If you see "stuff" in the jets, they can be remove with tweezers.
Finally, make sure the upper sprayer arm hose is securely seated with the tube in the back of the dishwasher that carries the water up to the sprayer arm hose. If these two are not seated correctly, the water will not travel into the sprayer arm hose, the sprayer arm will not turn and your dishes will not get clean! I hope this helps. If it does, please come back to Fixya and rate my advice.

Jun 10, 2011 | Maytag Dishwasher

1 Answer

The soap does not fully 'dissolve' after running the unit

I believe this is just a matter of dish placement, and not a matter of anything physically wrong with your unit. The way the unit works is when the "computer" tells to open the door, it releases the latch. That is all it is responsible for doing. After that gravity and the splash of the water jets must take over. So simply just make a visual path where you know water jets can hit that area and you should be alright. IF the powered soap is already caked in the dispenser you will have to manually scrape it out with a wood or plastic stick.

Mar 17, 2010 | KitchenAid 24 in. KUDI01FLSS Stainless...

1 Answer

Soap dispenser is not releasing and the water is not disolving the soap; thus the dishes are not getting clean

if you are using tablets as opposed to liquid then just put them in cutlery basket at beginning of cycle wash result will still be the same, probably wax valve has failed these do go often and will need new dispenser or wax valve service engineer will need to change

Oct 27, 2009 | Bosch 24 in. SHU43 Built-in Dishwasher

1 Answer

Soap is not disolving. Falls out of holder and stays on door and floor of washer.

Are dishes also not coming clean? Most likely, there is not enough water chruning in the tub to rinse soap out of cup during wash cycle. Sufficient wash action will wash the soap out of the cup and dissolve it in the water within a few seconds of the cup opening.

Most likely causes are:

Not enough water entering dishwasher (check level after fill... Should be slightly below bottom wash arm)

Water filling but draining during wash cycle. Check toward end of wash cycle but before drain. See if water level is diminished from start of wash cycle.

New 'water saver' dishwashers are notorious for having smaller water jets, and thus easier to stop-up jets. Check the jets on all wash arms to be sure they are cleared of food particles.

Another way to check the wash arms is to manually position them at specific locations, momentarily run the dishwasher for a few seconds, then open the door to inspect the location of the wash arms. Do this three or four times to eliminate the possibility of coincidence.

If the wash arms do not move from the location that you put them, the most likely cause is food particles stopping up the water jets. These jets not only clean the dishes but also the water pressure they generate turn the arms inside the dishwasher to properly distribute water pressure on the dishes.

Sometimes you can dislodge and remove food particles stuck in one of the jets with a toothpick or other small probe. Others require that you remove the arm(s) and get a little more creative. I use compressed air to clear mine, but not everyone has access to compressed air, so use whatever you can to remove the food particles.

Simply dislodging them from the water ports is usually not effective... As soon as water pressure is applied, the particles return to the jets and stop them up again. The real fix in this instance is to completely remove the food particles from the arm if you can.

Hope this help. Good luck.

Sep 11, 2009 | Dishwashers

1 Answer

Tablet falls to the bottom of tub but wont disolve

The newer Whirlpool dishwashers have little slots in the top of the soap dispenser to allow water to seep in during the first water fill. This design allows the tablet to begin to dissolve during the first fill then be usefull when the soap door opens. In your case, I would check to see if the soap dish is opening at all. Perhaps one of the racks are not allowing clearance or the soap door itself is sticking closed.

Let the dishwasher fill, drain, and then fill again. Open the door of the dishwasher and see if the soap door is still closed and if so, there is your problem. Also, at this time, check the water temperature. It should be at least 120 degrees F for the soap to be effective.

Hope this helps, Ken

Jul 17, 2009 | Frigidaire Dishwashers

1 Answer

Dirty dishes

plugged jets, possible
more likely it is leftover food reminance left in the pump area. and on certain dishwashers it could be a swollen check valve, not allowing the evacuation of the used dirty water.
does your soap dispenser open?

May 29, 2009 | Dishwashers

1 Answer


I have this same problem, plus the pre-wash soap dispenser doesn't open sometimes even though a service guy replaced that. Could he have replaced just one side and not the other? this dishwasher also has a new motor. sometimes it washes beautifully. but other times it does not. even if both dispensers opened.

Dec 04, 2008 | KitchenAid Dishwashers

3 Answers

Dishwasher not cleaning dishes. Casade cleaner not disolved.???

Run the unit with no soap, after about 5 min. of run time open door and check to see if water is clear or soapy,If soapy then you are having an oversudsng issue.When your washer gets to rinse cycle, your unit (if oversuding),will be rinsing with soapy water and the the drying cycle bakes the soap on dishes.You might be having a white film on your clear glasses.Cut down on soap especially if you have soft water.powder soap is best.Your dishwasher will fill , wash , the drain.Its what you put into it that will cause dishes not become clean.

Dec 01, 2007 | KitchenAid 24 in. KUDI02IRBS Stainless...

1 Answer

Dishes not clean

water valve under dishwasher that let the water come in is not opening all the way causing either low water level or no water to come into the dishwasher. with out the proper amout of water the soap cant be disolved. replace water val to solve problem

Nov 20, 2007 | Maytag 24 in. MDB6100A Built-in Dishwasher

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